Implementation Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Accountable for overseeing projects related to enterprise accounts, strategic accounts, and combined UC/CC orders.

• Offers guidance for intricate projects, processes, and change management efforts.

• This role collaborates with strategic partners and their end clients, as well as with enterprise project management and sales management teams.

• Must be capable of working autonomously and exhibiting leadership in diverse scenarios.

• Success in this position necessitates robust critical thinking and analytical abilities, along with highly effective written, presentation, and verbal communication skills.

• Employs an independent, consultative approach to foster business relationships and suggest optimal courses of action.

• Possesses the capacity to secure commitment from stakeholders with varying positions and viewpoints.

• An established track record of consistently delivering project outcomes on schedule while holding oneself and others accountable for deadlines is essential for this position.

• You will be a proactive project manager capable of engaging in discussions at both executive and departmental levels, developing and managing project plans, and ensuring accountability for milestones while maintaining overall communication with stakeholders.

⛳️ Requirements

• 5-7 years of experience in project management.

• Proven project management capabilities, including the management of complex, cross-functional project plans for both internal and external initiatives.

• Project Management Professional (PMP) certification is advantageous.

• Familiarity with utilizing AI tools such as ChatGPT, Claude, or comparable technologies is preferred.

• Demonstrated ability to articulate a vision, cultivate relationships, and secure buy-in.

• Capability to adjust as business requirements evolve.

• Strong data analysis and problem-solving skills.

• Proven organizational and planning skills.

• Demonstrated strong leadership abilities.

• Negotiation and conflict management skills are essential.

• Influencing skills and respect within the organization, with a consulting and/or sales mindset.

• Ability to juggle multiple tasks in a fast-paced environment.

• Exceptional written and verbal communication skills, along with group presentation capabilities.

• Experience in presenting dashboards to communicate status, opportunities, and risks related to success criteria.

• Proficient in Microsoft Office products: Word, Excel, PowerPoint, and Outlook.

• Willingness to travel up to 25% of the time (with an average likely to be less than 10%).

🏝️ Benefits

• We hire, promote, and compensate employees based on their ability to perform their job responsibilities without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law.

• We do not tolerate employment discrimination in the workplace.

• We are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws.

• We are an equal opportunity employer and value diversity at our company.