Implementation Consultant Lead

This is a fully remote position, open to applicants in France.

📋 Description

• Ensure that Sprinklr customers enjoy an exceptional onboarding experience.

• Set up the Sprinklr product tailored to diverse brands and industries.

• Collaborate with the team to enhance product adoption.

• Offer consulting guidance to clients regarding the Sprinklr platform during the implementation phase.

⛳️ Requirements

• Demonstrated strong analytical and problem-solving abilities.

• Proficient communication skills in both French and English.

• Experience in deploying Voice and Non-Voice Contact center applications.

• Solid understanding of Voice protocols such as TCP/IP, VOIP, UDP, SIP, RTP, SRTP, and WebRTC.

• Familiarity with UCaaS, CPaaS platforms, cloud technologies, and Contact centers.

• Background in telecom, call center integration, and VoIP.

• Proficiency in Groovy and Javascript.

🏝️ Benefits

• Voluntary healthcare coverage.

• Paid time off.

• Open Mentoring Program.