Implementation Consultant I

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise the deployment and implementation of the Entri Product Suite.

• Collaborate with clients and hospital operations, applications, and infrastructure teams to design, develop, and implement solutions that enhance patient and user experiences.

• Maintain standard workflows and create educational resources for successful go-lives.

• Ensure stakeholders are accountable for the delivery of solutions.

• Direct cross-functional projects aimed at establishing and operationalizing business-to-consumer solutions.

• Identify subject matter experts and address potential challenges.

• Adhere to project deadlines while providing updates or escalating issues to stakeholders.

• Suggest efficiencies, enhancements, and initiatives for product or process expansion.

• Manage the timely delivery of application database builds.

• Assist the deployment team and facilitate communication among stakeholders.

• Define and secure the data necessary to create applications within the contract scope, client requirements, timeline, and budget.

• Analyze data and workflows to establish standard best-practice processes.

• Work in conjunction with client, operations, training, IT, and support teams to achieve project timelines.

• Provide training and collaborate on educational content for end users.

• Lead database validation and perform functional and integrated testing to ensure go-live readiness.

• Develop an understanding of challenges within the healthcare industry, particularly regarding patient access.

⛳️ Requirements

• Minimum of 2 years of experience in Healthcare or Technology.

• Knowledge of HIPAA regulations and the significance of patient data privacy.

• Proficient in computer applications including Microsoft Word, Excel, PowerPoint, and Visio.

• Excellent interpersonal abilities and strong, clear oral and written communication skills.

• Capability to present information and address inquiries from managers, clients, office staff, and colleagues.

• Strong skills in problem-solving, analysis, and critical thinking.

• Results-oriented and deadline-focused; able to perform under high-pressure conditions and adapt to rapidly changing customer needs.

• Highly organized and self-driven.

• Proven ability to lead cross-functional projects.

• Ability to identify, escalate, and resolve issues impacting delivery.

🏝️ Benefits

• Competitive benefits package.

• Opportunities for continuous learning, collaboration across teams, and exploration of new career paths.

• Meaningful work that positively impacts the communities served.

• Opportunities for community involvement and giving back.