Image Service Coordinator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in carrying out Image Services operations with an emphasis on data accuracy and dependability.

• Offer image collection services for data gathering and user system activities.

• Support internal and external clients, clinical sites, and sponsors under the guidance of the Manager, Image Services.

• Review, input, and compile data in accordance with sponsor protocols and regulatory standards.

• Aid in the collection and distribution of data and documents to and from clinical sites and sponsors.

• Provide image collection and customer service assistance following relevant work instructions.

• Support colleagues, sponsor sites, project team members, and central readers throughout the project lifecycle.

• Record, file, and maintain customer documents in line with project and regulatory requirements.

• Execute image collection tasks in accordance with established processes and industry norms.

• Conduct regular quality assurance checks to verify completeness and accuracy, ensuring compliance with SOPs.

⛳️ Requirements

• A minimum of a one-year post-secondary certificate or 1–3 years of related experience.

• An interest in imaging, clinical trials, data, and enhancing human health.

• Excellent written and verbal communication skills.

• A commitment to delivering outstanding customer service.

• Capability to work independently in a dynamic environment.

• Willingness to be available for all shifts—days, afternoons, and nights—as this is a 24-hour operation, excluding weekends.

• Potential requirement for availability during statutory holidays and on-call support occasionally.

🏝️ Benefits

• Bonus.

• Possible shift premiums or other compensation related to shift work (details not explicitly stated).