IFM Vendor Manager

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Oversee the comprehensive vendor management program.

• Ensure timely scheduling of meetings with vendors and monitor the completion of outstanding action items.

• Keep management informed of any significant vendor deficiencies and outline/manage the corrective action plan.

• Promote compliance with established processes while demonstrating flexibility to meet the requirements of the Vendor Management program.

• Maintain accurate identification of regulated service providers that are subject to GxP controls at the account.

• Enforce change management protocols for these vendors at the account level.

• Collaborate with JLL account quality teams to effectively qualify and manage vendors delivering regulated services to the client.

• Assist in the preparation of necessary vendor qualification documentation.

• Appropriately escalate risks throughout the organization.

• Identify and promote best practices and standardization initiatives.

• Lead and guide process and program enhancements.

• Manage the procedures that enable vendors to be incorporated into the VM program.

• Act as a point of escalation for issues concerning vendor performance.

• Assist and lead communications, processes, reporting, and program outputs to management as needed.

• Serve as the main contact point between JLL and vendors, managing relationships with stakeholders at all levels.

• Drive continuous process improvement to enhance operational efficiency.

⛳️ Requirements

• High School Diploma or GED.

• 7 years of relevant experience.

• A customer service-oriented mindset; strong interpersonal skills and integrity.

• Proficient analytical skills to evaluate vendor performance.

• Exceptional analytical, problem-solving, and project management capabilities.

• Proven ability to manage multiple projects with effective prioritization.

• Outstanding people skills, with the ability to engage effectively with individuals at all levels within the organization.

• Proficient in Microsoft Word, Excel, and PowerPoint.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive medical, dental, and vision care.

• Paid parental leave at 100% of salary.

• Paid time off and company holidays.

• Early access to earned wages through Daily Pay.