IAM Program Manager

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Take charge of program delivery for the enterprise ICAM environment, which encompasses directory services, federation/SSO, multi-factor authentication, PKI/credentialing, identity proofing, privileged access management, and identity lifecycle/provisioning systems.

• Strategize and coordinate IAM capability releases and deployments alongside engineering and architecture teams, overseeing scope, schedule, and risk throughout the production rollout.

• Manage patching, system health monitoring, and vulnerability remediation across the IAM technology stack.

• Facilitate the transition of newly engineered IAM/ICAM capabilities, including identity resolution and person-matching enhancements, into production environments.

• Supervise the delivery and integration of credential and identity services within a large, multi-application federal portfolio.

• Track contract funding and burn rate, oversee the program budget, and prepare forecasts regarding financial performance.

• Assist in capital planning and budget justification documentation for program funding and modernization efforts.

• Set milestones, monitor performance metrics, track progress, and address issues through resource reallocation, process enhancements, or escalation.

• Prepare and present program status reports, risk registers, performance metrics, briefings, and funding justifications to government stakeholders, GovCIO leadership, and senior VA executives.

• Ensure compliance of IAM program activities with federal policies, agency-specific Authority to Operate (ATO), and security requirements.

• Lead a 15–25-person IAM Program Management Office consisting of engineers, analysts, and service desk personnel; provide mentorship to team leads.

• May participate in the recruitment, interviewing, and hiring of program staff, and support the expansion of the IAM program's scope with the customer.

⛳️ Requirements

• Bachelor’s degree with 12+ years of experience in program/project management, including 10+ years supporting IT programs; equivalent additional experience may replace a technical or business-related degree.

• 5+ years managing IT programs throughout the complete delivery lifecycle, including planning, development, release, and deployment for programs of similar size and scope.

• 10+ years of proven experience managing programs related to Identity, Credential, and Access Management (ICAM) or Identity and Access Management (IAM) systems.

• Proven experience in delivering identity and credential services, such as credential service provisioning, identity proofing, PIV/HSPD-12 credentialing, and Single Sign-On (SSO) integration within large, multi-application federal environments.

• Experience in leading a Program Management Office (PMO) team consisting of technical and analyst staff.

• Experience in preparing and managing program budgets, staffing plans, and forecasts of program financial performance.

• Strong communication skills in customer-facing situations, with experience leading program review sessions and status reporting to government stakeholders and executives.

• Must be eligible to obtain and maintain a suitability/public trust clearance.

• Familiarity with IAM/ICAM technologies and concepts, including SailPoint, Okta, Microsoft Entra ID, Ping Identity, PKI/CAC, SAML/OAuth/OIDC, and Master Person Index (MPI)/identity resolution.

• Project Management Professional (PMP) certification, or equivalent demonstrated program management experience in lieu of certification.

• Experience supporting capital planning and budget justification documentation, such as OMB-300, for federal IT programs.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance bonuses.

• Opportunities for professional development and training.

• Flexible work arrangements and a supportive work environment.