HVAC Account Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Act as a representative for one of the top brands in the HVAC distribution sector for York Factory Direct, promoting the Bosch product line in the designated market.

• Accountable for the sale of Residential and Commercial HVAC equipment, parts, and supplies to HVAC contractors.

• Foster relationships with current clients to enhance the share of wallet, while also attracting new clients to the York family to expand market presence.

• Assist both internal and external customers with technical commercial inquiries, providing quotes for light commercial HVAC equipment and supplies.

• Make proactive calls to the customer base to stimulate sales and boost margins.

• Handle order entry and monitor shipments as necessary.

• Provide post-sale support as needed.

• Manage product returns and educate customers on warranty procedures.

⛳️ Requirements

• High School Diploma or its equivalent.

• Over 5 years of experience in commercial HVAC technical knowledge.

• More than 5 years of experience in customer service.

• Background in supporting sales teams.

• Proficient in Windows and Microsoft Office applications.

• Excellent interpersonal skills, customer relationship management, and decision-making abilities.

• Strong communication and organizational skills, maintaining a professional demeanor.

• Robust analytical skills along with a positive approach to human relations.

🏝️ Benefits

• Equal Opportunity Employer, including individuals with disabilities and veterans.