Human Resources Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as a regional authority on employee lifecycle events and HR operations in Canada.

• Offer senior-level expertise regarding Canadian market practices, compliance, legislation, benefits, payroll, and HR-related issues specific to Canada.

• Oversee Canadian payroll service providers, benefits brokers, HR consultants, and other collaborative partners.

• Work alongside Customer Services to provide strategic HR assistance for client acquisition and nurturing customer relationships.

• Facilitate off-boarding and termination procedures in accordance with Canadian labor regulations.

• Promote the adoption and integration of products and AI initiatives to enhance internal processes and HR Operations workflows.

• Tackle potential discrepancies through innovative negotiation and create solutions that benefit all parties involved.

• Utilize analytical thinking to resolve complex issues.

• Manage ongoing client matters and address client inquiries.

• Keep customer and professional information up-to-date in online portals and vendor platforms.

• Lead comprehensive compliance projects in collaboration with cross-functional teams.

• Propel local and global initiatives aimed at improving products and services.

⛳️ Requirements

• BS/BA degree or higher in Human Resources, International Business, Accounting, Law, or a related discipline.

• A minimum of 5 years of experience in Human Resources, ideally as an HR Specialist, HR Generalist, or HR Business Partner.

• Strong understanding of HR principles, practices, and procedures.

• Extensive knowledge of Canadian employment legislation and legal obligations.

• Capability to juggle multiple tasks in a dynamic environment.

• Ability to prioritize, self-motivate, manage time effectively, and work both independently and collaboratively.

• A resourceful and flexible approach to navigating uncertainty and addressing compliance-related challenges.

• Proficiency in both oral and written English and French.

• Experience engaging with individuals internationally and appreciating diverse cultural norms, values, and communication styles.

• Competence in Microsoft Excel, Word, Outlook, and SharePoint.

• Experience utilizing AI tools to boost productivity and streamline workflows.

• Willingness to work flexible hours across various time zones for international business needs.

🏝️ Benefits

• Competitive salary.

• Annual bonus for non-sales positions.

• Generous paid parental leave.

• Flexible time off policy.

• Spending accounts available.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Opportunity for a sabbatical after 5 years of service.