Human Resources Operations Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Align business goals with HR support and collaborate with Operations, Finance, IT, and Marketing.

• Provide assistance to both hourly and management team members in areas such as hiring, employee relations, training, safety, staffing, compliance, payroll, diversity and inclusion, and personnel research.

• Comprehend business strategies, pinpoint opportunities, and propose HR methods, policies, and procedures.

• Analyze HR and business metrics to uncover trends, address challenges, and drive change.

• Offer coaching on change management, team effectiveness, and leadership development.

• Manage daily HR operations, encompassing employee relations, unemployment, workers’ compensation, and policy compliance.

• Collaborate with restaurant management and the Executive Team on HR challenges, policy compliance, and communications.

• Investigate employee relations issues and suggest corrective measures.

• Counsel management regarding coaching, performance improvement plans, disciplinary actions, and termination processes.

• Research local, state, and federal regulations and recommend updates to policies or procedures.

• Oversee workers’ compensation and return-to-work processes.

• Facilitate accommodation requests and manage the interactive process.

• Recruit employees for store-level and management positions.

• Process payroll using Paylocity.

• Gather, analyze, and share HR data and reports.

• Conduct and document exit interviews and evaluate trends.

• Perform payroll and HRIS data entry tasks.

• Deliver in-person and remote training on diversity, inclusion, harassment prevention, and other relevant topics.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• At least 5 years of experience in addressing complex employee relations matters is required.

• A minimum of 2 years of experience in strategic partnership is required.

• At least 2 years of recruiting experience is required.

• A Bachelor’s degree is required.

• PHR, SPHR, SHRM-CP, SHRM-SCP, or a Master's degree in a relevant field is required.

• Solid understanding of compensation practices, organizational diagnosis, diversity, performance management, staffing, and federal and state employment laws.

• Proficiency in using an HRIS system is required.

• Experience supporting a multi-unit operation remotely is required; multi-state experience is preferred.

• Strong knowledge and prior experience with California employment law and employee relations is required.

• Must be available to work California hours, 9 a.m. to 6 p.m. PT.

• Must be fluent in Spanish.

• Ability to travel to the Bay Area six times a year for 1 to 2 weeks at a time.

🏝️ Benefits

• Remote position.

• Travel to the Bay Area six times a year for up to 1 to 2 weeks at a time.

• Support for company initiatives on a national scale.

• Opportunities for both in-person and remote training.