Human Resource Specialist – Shared Service Centre

This is a fully remote position, open to applicants in India.

📋 Description

• Assist in essential employee life cycle processes, including onboarding new professionals, managing data, overseeing absence management, handling transfers, and processing leavers.

• Prepare global HR documentation such as employment contracts, amendments to contracts, HR policies, benefits enrollment materials, payroll enrollment paperwork, country-specific onboarding guides, and resignation letters.

• Organize and maintain employee records using our proprietary platform: inputting, updating, and preserving customer and professional personal data while processing various forms related to HR activities such as new hires, status changes, benefits, and terminations.

• Administer benefits on behalf of customers and professionals.

• Assist in payroll preparation by providing relevant data, including information on absences, bonuses, and leaves.

• Conduct audits and checks on data modifications to ensure accurate and timely payments for professionals.

• Participate in the ongoing enhancement of HR processes and aid in keeping standard operating procedures and policies current.

• Communicate effectively, both verbally and in writing, with professionals and customers to clarify and resolve inquiries and concerns through email, phone, and other communication methods.

• Support the review and renewal of company policies and ensure legal compliance.

• Liaise with GP partners and vendors, including insurance providers, local service providers, and pension providers.

• Act as the first point of contact for employees regarding any HR-related questions.

⛳️ Requirements

• 5-8 years of experience in HR operations.

• Proficient in both written and spoken English.

• Resourceful with a problem-solving mindset and a comprehensive understanding of HR procedures and policies.

• Strong background in administration.

• Proficient in Microsoft Office applications.

• Basic understanding of labor legislation across the EMEA, APAC, and US regions.

• Excellent organizational and time-management abilities.

• Proven experience in similar human resources roles.

• Ability to collaborate within an international team comprising members from diverse locations, cultures, and backgrounds.

• Capacity to thrive in a dynamic and rapidly evolving environment.

🏝️ Benefits

• Generous paid parental leave.

• Flexible time off.

• Spending accounts.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Sabbatical after 5 years.