Human-Centered Design Specialist IV – UI/UX

This is a fully remote position, open to applicants in United States.

📋 Description

• Create user-friendly, impactful, and visually consistent experiences for digital products that cater to VA programs and their stakeholders.

• Convert research insights, business needs, user requirements, and technical specifications into well-defined design concepts.

• Produce user flows, task flows, information architectures, navigation models, wireframes, interface designs, and interactive prototypes.

• Generate low- to high-fidelity designs for evaluation by stakeholders prior to development.

• Design interface elements, interaction patterns, layouts, forms, dashboards, workflows, and data-intensive experiences.

• Ensure uniform visual and interaction patterns across digital platforms.

• Contribute to the development of design systems, component libraries, UX standards, and reusable design assets.

• Prepare documentation for developers and collaborate with technical teams during the implementation phase.

• Conduct interviews with stakeholders, user interviews, workshops, usability studies, and HCD discovery activities.

• Analyze qualitative research to extract findings, themes, personas, user journeys, experience maps, design principles, and actionable recommendations.

• Formulate and test design hypotheses through prototypes and iterative user feedback.

• Lead usability testing sessions and convert findings into prioritized design enhancements.

• Implement Section 508, WCAG, and inclusive design standards.

• Assist in the development of Magnify Reports and provide research findings, personas, journey maps, visualizations, prototype concepts, user feedback, and design suggestions.

• Facilitate design sessions, co-design workshops, prototype evaluations, and usability testing sessions.

• Present design ideas and clarify design decisions to both technical and non-technical audiences.

• Collaborate with HCD researchers, technical designers, developers, analysts, product owners, healthcare subject matter experts, and program leadership.

• Engage in Agile ceremonies and integrate UX activities into iterative development cycles.

• Participate in LMI's HCD community of practice by sharing tools, templates, patterns, techniques, and insights gained.

⛳️ Requirements

• A Bachelor’s degree in Human-Centered Design, User Experience Design, Interaction Design, Graphic Design, Human-Computer Interaction, Information Design, Psychology, or a related discipline.

• 5-7+ years of professional experience in UI/UX, product design, HCD, interaction design, or a related field.

• Proven experience in designing digital products from initial concept through prototype to development handoff.

• Strong expertise in Figma or similar modern UI/UX design and prototyping tools.

• Demonstrated ability to create user flows, wireframes, interactive prototypes, and polished interface designs.

• Comprehensive understanding of information architecture, interaction design, visual hierarchy, usability, and user-centered design principles.

• Experience in conducting or engaging in user research and usability testing.

• Capability to translate research findings and intricate requirements into intuitive user experiences.

• Knowledgeable in Section 508, WCAG, accessibility, and inclusive design practices.

• Strong written, verbal, presentation, and facilitation abilities.

• Proficient in independently organizing and prioritizing design tasks across multiple projects.

• Ability to collaborate effectively with both technical and non-technical stakeholders.

• Eligibility to obtain and maintain a Public Trust clearance.

• A portfolio showcasing UI/UX design, research-informed design decisions, user flows, wireframes, prototypes, design systems, or completed digital experiences.

• Experience designing for the federal government, healthcare, public sector, or enterprise settings.

• Previous involvement in supporting VA or VHA programs.

• Experience in designing dashboards, complex workflows, enterprise applications, or data-rich experiences.

• Experience in creating or contributing to design systems and reusable component libraries.

• Familiarity with Microsoft Power Platform, SharePoint, Power BI, or Microsoft 365 environments.

• Experience with Agile methodologies, Lean UX, Design Thinking, or iterative product development processes.

• Relevant certifications in UX, accessibility, HCD, or Agile methodologies.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Opportunities for professional development and continuous learning.

• Flexible work hours and remote work options.