Human-AI Interaction Researcher

This is a fully remote position, open to applicants in Netherlands, +1 more country.

📋 Description

• Establish and oversee Unit4’s research agenda focusing on human-AI interaction.

• Collaborate with the AI First program to determine research priorities.

• Analyze the methods through which AI should engage and communicate with users.

• Explore how agents represent themselves, elucidate their actions, and convey uncertainty.

• Investigate the dynamics of trust between humans and agents, including its development, calibration, and erosion.

• Assess AI’s cognitive and behavioral effects on productivity and decision-making in enterprise environments.

• Ensure that human-AI collaboration is safe, equitable, transparent, and trustworthy.

• Transform research outcomes into guiding principles and patterns for future AI interactions.

• Cultivate partnerships with universities and academic institutions.

• Evaluate potential research collaborations and internship requirements.

• Offer expert guidance on subject matter without formally managing a team.

• Work alongside architecture, AI research, information science, product, design, engineering, and responsible AI teams.

• Contribute to product usability and customer research initiatives.

⛳️ Requirements

• Some background in researching human cognition, decision-making, or technology interactions, with a focus in cognitive science, human-computer interaction, human factors, psychology, or a related discipline.

• Strong proficiency in both qualitative and quantitative research methodologies.

• Experience in designing studies and experiments, and drawing valid conclusions.

• Capability to take ownership of a research domain, articulate questions, establish priorities, and operate with minimal supervision.

• Skill in translating academic insights into actionable principles and recommendations for product and engineering teams.

• Ability to communicate research findings effectively to individuals from diverse backgrounds.

• Practical experience in examining how humans and intelligent systems collaborate.

• Preferred, but not mandatory: research experience in trust, explainability, or human oversight of automated or AI systems.

• Preferred, but not mandatory: background in studying knowledge work or decision-making within organizational contexts.

• Preferred, but not mandatory: experience with academic collaborations, publishing, or university partnerships.

• Preferred, but not mandatory: knowledge of responsible AI principles or AI regulations.

• Proficiency or willingness to work in English.

• Possible requirement for security clearance and background checks for customer projects and access to sensitive data.

🏝️ Benefits

• Flexible Leave Paid Time Off policy.

• Opportunities for remote work.

• Global Wellbeing Days.

• Opportunities for growth and learning support.

• Resources and guidance for professional development.

• Collaboration with talented colleagues, role models, and mentors.

• Participation in Environmental, Social, and Governance initiatives.

• Involvement in the Act4Good programme.

• A safe and inclusive work environment.

• Access to Employee Resource Groups open to all.

• Potential sponsorship for learning in AI or enterprise software.