HR Specialist – Mexico, LATAM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Serve as the primary contact for our external employees located in Mexico.

• Focus primarily on supporting Mexico, with knowledge of Colombia, Costa Rica, and Peru being advantageous.

• Oversee the onboarding process for all external employees at GoGlobal.

• Manage admissions, terminations, and resignations of employees.

• Facilitate and support the processing of contracts and addendums.

• Maintain and update internal systems and controls.

• Administer employee benefits, including transportation, health insurance, meal vouchers, and life insurance, in accordance with the specific requirements of each country, ensuring proper implementation and alignment with payroll processes.

• Collaborate closely with the regional HR department to ensure onboarding forms and documents are current.

• Act as the primary liaison between employees and the Payroll department for all expense-related inquiries, providing guidance on compliance with expense policies and assisting in resolving employee expense questions.

• Process and manage employees’ electronic time clock entries and timesheets, if applicable.

• Oversee the management of external employees’ vacation, sickness, maternity leave, and other HR-related requirements.

• Build a trustworthy relationship with external workers throughout the duration of their contracts.

• Report and escalate issues faced by external employees to other departments to facilitate collective problem-solving.

⛳️ Requirements

• A background in HR and Employee Relations.

• Proficiency in English and native Spanish is essential; knowledge of Portuguese is a plus.

• Familiarity with Office applications (Word, Excel), Office 365, SharePoint, and AI tools.

• A minimum of 2-3 years of experience in the relevant field.

• Outstanding organizational and interpersonal skills.

• Proficient in computer usage.

• Strong and assertive communication abilities.

• A proactive individual with a hands-on attitude.

• A positive mindset and adaptability.

• Capable of performing detail-oriented tasks.

• Self-motivated and reliable.

• Possesses empathy and high emotional intelligence.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible working hours and remote work options.