HR Project Manager

This is a fully remote position, open to applicants in Minnesota, +1 more state.

📋 Description

• Oversee daily file transfer and integration error reports for VNDLY, Workday, and ServiceNow.

• Diagnose root causes of integration problems and facilitate prompt resolutions with both internal teams and external vendors.

• Record recurring error trends and suggest enhancements to processes or configurations.

• Keep abreast of integrations and data flows involving VNDLY, Workday, ServiceNow, and extended workforce operations.

• Act as a subject matter expert on VNDLY integrations.

• Map and record downstream system dependencies for contingent labor and contract services transactions.

• Address downstream issues, coordinate solutions, and inform stakeholders of impacts and resolution timelines.

• Generate, execute, and assess ad-hoc VNDLY reports for operational oversight and decision-making purposes.

• Convert data findings into insights, summaries, and actionable recommendations.

• Assist in audit and compliance-related reporting.

• Support vendor management for VNDLY contract services, candidate onboarding processes, work orders, and documentation.

• Ensure consistent contingent-worker processes with internal partners and Magnit.

• Maintain data consistency across VNDLY contract labor and contract services modules.

• Educate clients and stakeholders on CL versus CS processes and module functionalities.

• Create job aids, FAQs, overviews, procedures, and knowledge articles.

• Coordinate occasional worker transfers between CL and CS in collaboration with Magnit.

• Validate assignment, billing, and worker-record data during transfers.

• Log, prioritize, document, and resolve issue tickets with Magnit and internal technical teams.

• Test fixes and enhancements in lower environments prior to production deployment.

• Relay issue, risk, and change status updates to Talent Acquisition leadership and stakeholders.

⛳️ Requirements

• Master’s degree, or a Bachelor’s degree with 2 years of relevant experience, or an Associate’s degree with 4 years of relevant experience, or a high school diploma/equivalent with 6 years of relevant experience.

• Experience in HR, Talent Acquisition, or an HR service center/shared services environment.

• Practical experience with VNDLY, Workday, ServiceNow, or comparable HRIS/vendor management systems.

• Strong analytical abilities using reporting tools to extract, analyze, and present data effectively.

• Capability to troubleshoot system and data challenges, identify root causes, and drive resolutions.

• Experience managing tickets/cases and adhering to standardized procedures in a service center or operations environment.

• Keen attention to detail and the ability to juggle multiple priorities.

• Proficient written and verbal communication skills, including the capacity to explain technical/system issues and CL versus CS concepts to non-technical audiences.

• Direct experience with VNDLY is preferred.

• Experience collaborating with consulting groups or vendors like Magnit is preferred.

• Prior experience in HR service center/shared services is preferred.

• Familiarity with HR-system integrations and data flows is preferred.

• Experience in PMO, HRIS, or operations supporting intricate cross-functional processes is preferred.

• Experience in documenting processes, creating job aids, and facilitating workflow change management is preferred.

• Willingness to travel up to 10% of the time.

• U.S. citizenship is required for positions requiring government clearance and certain other restricted roles.

🏝️ Benefits

• No relocation assistance is available.

• Health insurance coverage provided.

• Life and disability insurance included.

• Savings plan offered.

• Company-paid holidays.

• Paid time off (PTO) available for vacation and/or personal business.

• Potential eligibility for overtime.

• Potential eligibility for shift differentials.

• Discretionary bonus eligibility.

• Annual bonuses available.

• Long Term Incentives may be available for Vice President or Director positions.