HR Operations & Systems Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage and enhance BambooHR, focusing on its configuration, workflows, custom fields, permissions, security roles, and integrations.

• Assist with system upgrades, testing, enhancements, module implementations, user acceptance testing, and change management processes.

• Resolve HR system issues and collaborate with BambooHR support.

• Ensure the accuracy of employee data throughout the global employee lifecycle.

• Create HR dashboards, reports, and workforce analytics.

• Produce reports on headcount, turnover, organizational compliance, and workforce planning.

• Design, document, and continuously enhance global HR processes and workflows.

• Identify opportunities for automation to enhance employee and manager self-service.

• Develop process maps and standard operating procedures.

• Oversee integrations with payroll, benefits, ATS, and SSO systems.

• Collaborate with Payroll, Finance, IT, Talent Acquisition, and HR Business Partners.

• Diagnose integration issues and address data discrepancies.

• Ensure compliance of HR systems with company policies and data privacy regulations.

• Uphold security controls, audit readiness, and data retention practices.

• Assist with internal and external audits by providing HR system documentation and reports.

⛳️ Requirements

• A Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field, or an equivalent combination of education and experience.

• A minimum of 4 years of experience in HR Operations, HRIS Administration, or People Systems.

• Direct, hands-on experience with administering BambooHR is essential.

• Strong proficiency in Microsoft Excel.

• Experience in developing HR reports, dashboards, and workforce analytics.

• Experience managing integrations with payroll, benefits, ATS, and SSO systems.

• A solid understanding of HR data management, reporting, and system administration best practices.

• Excellent analytical, problem-solving, and organizational skills.

• Exceptional attention to detail.

• Ability to handle confidential employee information with discretion and integrity.

• Strong communication and collaboration skills.

• Capacity to partner effectively across various business functions.

• Preferred: experience supporting a multi-region or global workforce.

• Preferred: experience in a post-merger integration or M&A environment.

• Preferred: experience in implementing or optimizing HR systems and HR technology solutions.

• Preferred: experience with HR process automation and continuous improvement initiatives.

🏝️ Benefits

• Eligibility for additional variable compensation.

• People-first culture.

• Inclusive and accessible workplace.

• Professional development or training opportunities are available, although not explicitly stated.