HR Operations Executive

This is a fully remote position, open to applicants in India.

📋 Description

• Conduct thorough investigations and provide responses to inquiries through the appropriate communication channels.

• Act as the primary contact for Capita managers and employees.

• Timely input, process, and verify payroll transactions.

• Acquire knowledge of various pension scheme regulations to assist customers and stakeholders effectively.

• Oversee HR Operations tasks utilizing Workday.

• Aid in onboarding initiatives.

• Create, develop, and implement learning materials.

• Identify, screen, and interview potential candidates.

• Organize assessments and coordinate the onboarding process.

• Safeguard personal data while ensuring precise data entry.

• Operate within designated SLA and KPI timelines.

• Propose enhancements to processes related to the role.

⛳️ Requirements

• Strong attention to detail and commitment to accurate data entry.

• Capability to maintain the confidentiality of personal data at all times.

• Excellent written and verbal communication abilities.

• Proficient active listening skills.

• Understanding of the broader People Function, including roles, policies, and procedures.

• Skill in collecting data and interpreting information to thoroughly address inquiries.

• Strong organizational capabilities.

• Exceptional customer service skills.

• Ability to meet SLA and KPI deadlines consistently.

• Competence in recommending process enhancements.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness programs.

• Opportunities for professional development and career growth.

• Flexible working arrangements to promote work-life balance.

• Supportive and inclusive company culture.