HR Generalist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Act as a primary contact for team members and leadership, responding to HR-related inquiries concerning policies, timekeeping, payroll, benefits, and procedures for countries with international/remote EOR team members.

• Support employee relations by conducting investigations, which include interviewing team members, documenting issues, and escalating concerns when appropriate.

• Provide backup for onboarding, orientation, and offboarding processes as necessary to ensure a smooth experience for team members, including facilitating new hire orientation, reviewing onboarding materials, and conducting exit interviews.

• Maintain and update information in the HRIS system by performing data entry and recordkeeping tasks, monitoring changes, and ensuring accuracy and compliance.

• Partner with HR leadership to implement and endorse policies, events/programs, initiatives, and best practices that foster a positive workplace culture throughout the Firm.

• Assist in managing HR compliance for international/remote team members who are Rippling EOR (Employer of Record), specifically regarding country labor laws, including compensable time (work schedules/timekeeping), workplace policies, and Firm guidelines.

• Collaborate with Rippling and Rippling HR Advisors to ensure adherence to policies in existing and new international workplace locations.

• Supervise performance management during onboarding and assist with the annual performance review cycle.

• Provide support to HR team members (culture coordinator, talent acquisition, and training) with HR initiatives related to engagement, staffing, and training.

• Review and process employee claims concerning unemployment, workers’ compensation, leave of absence, and accommodations for all international/remote EOR team members.

• Assist in benefits administration, including the annual open enrollment process and responding to inquiries from team members.

⛳️ Requirements

• Must be fluent in both English and Spanish and reside in Columbia, Costa Rica, or the Dominican Republic.

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).

• A minimum of 2+ years of experience in an HR role, ideally as an HR Generalist or in a comparable position.

• Familiarity with employment laws, HR best practices, and employee relations procedures.

• Excellent interpersonal and communication skills, with the ability to manage sensitive situations professionally and tactfully.

• Capability to multitask, prioritize, and work independently in a high-growth, fast-paced environment.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Experience with Rippling HRIS is highly preferred.

• High level of discretion and confidentiality when dealing with employee matters.

• HR certification (PHR, SHRM-CP) is a plus.

🏝️ Benefits

• Paid Time Off (PTO) – including vacation, sick leave, and personal days, in line with the local country’s requirements.

• Paid Holidays – country-specific public holidays.

• Locally aligned health benefits – including medical, dental, vision, disability, and other mandatory national benefits consistent with local laws and norms.

• Local payroll in native currency – with all taxes, social contributions, and statutory benefits automatically calculated and managed.

• Retirement or pension contributions – based on the legal and cultural standards of each country.

• Employee support and compliance protection – including access to local HR experts for inquiries regarding laws, culture, or benefits.