HR Generalist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Manage daily HR operations for Mexico, encompassing onboarding, offboarding, contract management, and maintenance of employee records.

• Ensure adherence to Mexican employment legislation, labor regulations (LFT), IMSS, INFONAVIT, Prima Vacacional, Aguinaldo, and all relevant statutory requirements.

• Assist in HR administration, payroll coordination, and mandatory contributions by collaborating with both internal stakeholders and external partners.

• Create and sustain accurate HR documentation, reports, and records within our designated file management systems.

• Address employee questions related to HR policies, contracts, and benefits in a prompt and professional manner.

• Act as the main point of contact between Channel Factory and our Employer of Record (EOR) provider, overseeing all EOR-related processes, documentation, and communications.

• Guarantee precise and timely management of employee data within our HRIS platform.

• Collaborate with EOR on compliance updates, statutory changes, and employee lifecycle events.

• Spearhead the complete recruitment process for roles based in Mexico, working closely with hiring managers to identify requirements, source candidates, conduct interviews, and finalize offers.

• Develop and sustain a robust local talent pipeline aligned with Channel Factory's strategic growth objectives.

• Ensure a positive and consistent candidate experience that reflects our culture and values.

• Work in conjunction with global HR leadership to ensure that all regional practices are in alignment with Channel Factory's global people strategy and established HR best practices.

• Collaborate with global recruitment teams to identify, implement, and harmonize recruitment best practices across Channel Factory, supporting the organization's strategic growth initiatives.

• Assist in the implementation of global HR programs, policies, and initiatives within the Mexico team.

• Identify and highlight opportunities for enhancing HR workflows, processes, and the overall employee experience locally.

• Plan and oversee HR projects from start to finish, ensuring timelines, deliverables, and stakeholder engagement are maintained as assigned.

• Perform all other duties as assigned.

⛳️ Requirements

• 4–6 years of progressive HR generalist experience, ideally in a multinational or global setting.

• Proven experience managing the complete recruitment process in Mexico.

• Practical experience working with an Employer of Record (EOR).

• Comprehensive knowledge of Mexican employment law, LFT, IMSS, INFONAVIT, and compliance obligations.

• Strong written and verbal communication skills in both Spanish and English (both are required).

• Exceptional attention to detail with a commitment to accuracy in all tasks.

• Demonstrated ability to handle multiple priorities and collaborate effectively with remote teams.

• Process-oriented mindset with experience in developing or refining HR workflows.

• Proficiency in HRIS systems and collaboration tools (e.g., Google Workspace, Slack, or similar).

• This position may require occasional travel for in-person collaboration, meetings, and training sessions.

🏝️ Benefits

• Join a leading startup in a high-demand industry, working alongside like-minded experts dedicated to transforming video ad operations.

• Competitive salary.

• Work-life flexibility – we prioritize your contributions above all else.