HR Generalist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the complete management of our ATS (TeamTailor): posting job openings, managing candidate pipelines, coordinating interviews, and handling the offer process until the signed letter is received.

• Collaborate with hiring managers to create structured interview guides, role scorecards, and evaluation rubrics.

• Proactively source candidates for challenging roles via LinkedIn, job boards, and referral networks.

• Monitor and report on the effectiveness of sourcing channels, time to fill, time to hire, and offer acceptance rates.

• Manage relationships with job board and ATS vendors, including billing and troubleshooting features.

• Stay updated on federal and state employment law changes that impact our multi-state remote workforce.

• Maintain I-9 records ensuring compliance with employment eligibility verification requirements.

• Ensure accurate worker classification (W-2, 1099, EOR) in collaboration with finance and external counsel as necessary.

• Oversee and update the employee handbook and policy library to ensure policies are current, clear, and consistently applied.

• Manage relationships with Employer of Record (EOR) vendors for contractor and international placements.

• Take ownership of the HiBob platform, including employee records, onboarding and offboarding workflows, time-off policy configurations, and ensuring data integrity.

• Conduct end-to-end new hire onboarding processes: managing documentation, coordinating systems access, and facilitating 30/60/90-day check-ins.

• Handle offboarding processes: preparing exit documentation, conducting exit interviews, issuing COBRA notices, and coordinating final pay.

• Ensure data accuracy across HRIS, payroll, and benefits systems.

• Act as the primary contact for employee inquiries regarding policies, benefits, PTO, and workplace issues.

• Assist managers in navigating performance conversations, providing cross-project feedback, and addressing challenging employee situations.

• Contribute to the design and implementation of scalable processes for structured feedback in a matrixed engineering environment.

• Identify early warning signs such as retention risks, engagement patterns, and cultural friction, and communicate these to leadership.

• Produce a monthly HR scorecard for executive review.

• Take ownership of and continuously enhance core metrics: Time to Fill, Time to Hire, 90-Day Retention Rate, Voluntary Turnover Rate, Offer Acceptance Rate, Internal Mobility Rate, and Average Tenure at Separation.

• Convert data into actionable insights — interpreting not just the numbers, but their implications and necessary actions.

⛳️ Requirements

• 3–5 years of experience as an HR Generalist or HR Coordinator — encompassing recruiting, compliance, and people operations, rather than focusing on just one area.

• Proven experience managing the full-cycle recruiting process independently, from intake to offer.

• Working knowledge of fundamental employment law principles: FLSA, ADA, FMLA, I-9, and the complexities of multi-state compliance.

• Experience as a solo or nearly solo HR professional in a company with 20–150 employees.

• Proficient in using an ATS and an HRIS platform — comfortable with new tools and quick to learn them.

• Excellent written and verbal communication skills — capable of drafting clear policies, empathetic employee emails, and executive-ready reports.

🏝️ Benefits

• Fully remote work environment.

• Flexible scheduling options.

• Unlimited Paid Time Off (PTO).

• Paid parental and bereavement leave.

• Opportunity to work with globally recognized clients, enhancing skills for an impressive résumé.

• Access to a top-tier team for learning and growth.