HR Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the recruitment, screening, interviewing, and hiring processes for security personnel and administrative staff.

• Oversee the onboarding of new hires, including background checks, employment documentation, orientations, credentialing, and employee separation procedures.

• Ensure the maintenance of accurate and confidential personnel files, HR databases, attendance records, employment documentation, certifications, licenses, and other essential records.

• Aid in ensuring adherence to federal, state, and local employment laws, company policies, security licensing obligations, and industry-specific regulations.

• Coordinate necessary employee training, security officer training programs, firearms qualifications where applicable, safety compliance, and ongoing professional development.

• Act as an HR point of contact for employees and management, providing assistance with workplace issues, performance challenges, disciplinary measures, policy inquiries, and conflict resolution.

• Support payroll-related HR information, timekeeping, administration of employee benefits, leave tracking, and resolving personnel or attendance discrepancies.

• Generate HR reports, monitor staffing and turnover metrics, assist with audits and investigations, and support leadership with workforce planning and other HR initiatives across commercial and residential security operations.

⛳️ Requirements

• At least 5+ years of progressive experience in HR or as a Human Resources Associate.

• Preferably experienced in supporting a security, staffing, private services, or similarly regulated organization.

• Strongly preferred familiarity with security personnel operations, licensing and credentialing, background checks, employee certifications, and staffing requirements for armed/unarmed security, patrol, loss prevention, and firewatch services.

• Solid knowledge of HR practices, employee relations, confidentiality, employment regulations, recordkeeping, and compliance standards.

• Exceptional written and verbal communication skills.

• Keen attention to detail, discretion, organizational skills, and the capability to manage multiple employee and HR issues simultaneously.

• Proficient in HRIS, Microsoft Office/Google Workspace, spreadsheets, and digital HR systems.

• Ability to work independently, troubleshoot issues, and support a dynamic workforce.

• Please attach your CV.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Opportunities for career growth and development.