Homeowner Liability Property Adjuster – Analyst III / Consultant I

This is a fully remote position, open to applicants in United States.

📋 Description

• Investigate claims that are moderately complex and, at times, complex, whether represented or unrepresented.

• Manage personal liability claims that are moderate and occasionally complex in nature.

• Conduct recorded statements and address loss-of-use claims.

• Process payments to the relevant parties.

• Negotiate and finalize settlements for third-party property damage claims.

• Assess estimates for the evaluation of claims settlements.

• Coordinate appraisals for highly complex and disputed claims.

• Establish coverage limits and determine claim values.

• Set and revise reserves while documenting the rationale and summarizing claims.

• Act as the primary liaison for policyholder attorneys and lead direct negotiations.

• Draft and respond to attorney correspondence, requests for information, and demands.

• Research and address customer communications, concerns, conflicts, and issues.

• Summarize documents and maintain notes and files within the claims system.

• Analyze contracts, such as lease agreements and condominium documents, as needed.

⛳️ Requirements

• A minimum of 1 year of experience in claims management.

• Strong communication skills, particularly over the phone.

• Capable of working independently and remotely while efficiently managing time.

• Familiarity with insurance policies, coverage, and liability assessment.

• Excellent critical thinking and problem-solving abilities.

• Knowledge of innovative tools and platforms for evaluating claims.

• A dedicated home office workspace that is free from distractions.

• Minimum internet speed of 50 MB download and 5 MB upload.

• Suitable work surface and seating arrangements.

• Must reside in the United States, excluding California, Alaska, Hawaii, and Washington.

• Required to undergo a background investigation.

• May need to acquire an adjuster and/or appraiser license within 60 days of hiring, if applicable.

• Individuals with an active insurance license must terminate any existing appointments and cannot hold outside appointments during employment.

🏝️ Benefits

• Monthly connectivity reimbursement of $80.

• Technology bundle that includes a laptop, monitors, headset, keyboard, and mouse.

• Benefits package available from the first day of employment.

• Time off policy that promotes a healthy work/life balance.

• Comprehensive healthcare coverage.

• 401K/pension plan.

• Education reimbursement program.

• Initial and ongoing training opportunities.

• Support for continuous development and career advancement.

• Flexible scheduling options.

• Potential $1000 signing bonus for candidates holding applicable active licenses.