Home Equity Portfolio Product Manager

This is a fully remote position, open to applicants in Connecticut, +12 more states.

📋 Description

• Oversee the complete management of designated products, services, and programs, including their features, benefits, characteristics, and pricing.

• Supervise the product and program requirements for TD's HELOC and HELOAN portfolio.

• Formulate and implement retention strategies for mortgage and home equity products.

• Create strategies for HELOC utilization, portfolio expansion, draw-period/repayment-period concentration, and evergreen accounts.

• Manage the processes and vehicles related to the HELOC Fixed Rate Option and line access.

• Collaborate with leaders in Home Equity products, Fraud, Servicing, Marketing, Phone Channel, Retail, IT, Operations, Legal, and Compliance.

• Conduct analysis of customer, market, industry, and competitive trends through various research methods, focus groups, and secondary research.

• Organize ideation and problem-solving sessions while constructing business cases for new product development and growth.

• Design comprehensive processes for product development, implementation, reporting, and feedback.

• Conduct product research to identify customer needs.

• Manage daily product features and enhancements while supporting strategic initiatives.

• Achieve product financial outcomes through pricing strategies, margin management, volume adjustments, and other levers.

• Prepare product reviews, planning, forecasting, and strategic presentations for senior management.

• Refine product strategies using P&L analysis, competitive research, and marketing/risk-management evaluations.

• Establish product policies and processes that align with the organization's risk appetite.

• Oversee product management deliverables within budget constraints and approved product plans.

• Lead the annual business planning process and monthly/quarterly forecasting efforts.

• Identify and manage risks relating to market, credit, and operations.

• Maintain relationships with distribution-channel owners and both internal and external partners.

• Provide subject-matter expertise while contributing to team development and mentorship.

⛳️ Requirements

• Candidate must reside within the TD footprint: CT, DE, FL, ME, MD, MA, NH, NJ, NY, PA, RI, SC, VT, VA, DC.

• An undergraduate degree or product management certificate, along with 7+ years of relevant experience, is required.

• Previous experience in product management is typically necessary.

• Advanced knowledge of product research, analysis, development, forecasting, pricing, and competitive intelligence is essential.

• Awareness of current and emerging competitor and market trends is important.

• Capability to lead, plan, implement, and assess program/project activities is required.

• Ability to forecast and influence strategic product direction while advising senior leadership is crucial.

• Proficient in both oral and written communication.

• Ability to work both collaboratively and independently.

• Sound judgment and decision-making skills are necessary.

• Ability to analyze, organize, and prioritize tasks while meeting multiple deadlines.

• Skill in budgeting and managing P&L is required.

• Familiarity with analytical software tools, data analysis methods, and reporting techniques is essential.

• Proficiency in using computer applications, including MS Office.

• Ability to handle sensitive information with discretion.

• Knowledge of and adherence to Bank and Industry Codes of Conduct is expected.

• Occasional domestic travel may be necessary.

🏝️ Benefits

• Variable compensation and incentive awards, including eligibility for cash and/or equity incentive awards.

• Comprehensive health and well-being benefits.

• Savings and retirement programs available.

• Generous paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.

• Banking benefits and discounts offered.

• Opportunities for career development.

• Reward and recognition programs available.

• Regular conversations regarding career, development, and performance.

• Access to an online learning platform.

• Participation in mentoring programs.

• Training and onboarding sessions provided.

• Accommodation support for applicants with disabilities.