Healthcare Scheduler

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Accountable for organizing scheduling across the system for physicians, medical facilities, and medical practices.

• Oversee all facets of scheduling, including but not limited to, facility resources, physicians, authorizations, insurance verification, benefits, and payment expectations.

• Arranges medical appointments by coordinating between patients, providers, and facility resources.

• Skillfully schedules appointments utilizing various electronic medical record and scheduling software systems.

• Gathers patient demographics, insurance details, and required documentation.

• Supplies patients with information and instructions before and after tests.

• Communicates effectively and fosters strong relationships with patients, facilities, providers, and other clinical team members.

⛳️ Requirements

• High school diploma/GED or equivalent practical knowledge.

• At least 1 year of customer service or related experience in a healthcare environment.

• Proven capability to deliver essential customer service and understanding in a fast-paced inbound contact center setting.

• Proficient in using technological tools to research and acquire accurate information to address customer inquiries.

• Outstanding interpersonal and communication abilities.

• Must possess the capability to follow both oral and written instructions.

• Requires strong teamwork skills, along with the ability to meet deadlines and productivity benchmarks.

🏝️ Benefits

• Equipment will be supplied.

• Cameras are mandatory during training sessions and meetings.