Healthcare Enrollment Specialist, English Speaking

This is a fully remote position, open to applicants in United States.

📋 Description

• Contact eligible patients via phone through both warm leads and cold outreach efforts.

• Conduct 8–15 outbound calls each hour.

• Utilize call scripts to inform patients about physician-recommended Remote Patient Monitoring and Chronic Care Management programs.

• Address any questions or concerns from patients.

• Enroll interested patients by securing verbal consent and entering the necessary data into the 1bios system.

• Keep precise records of interactions.

• Achieve productivity and enrollment targets.

• Engage in text and/or email campaigns and respond to calls generated by these campaigns.

⛳️ Requirements

• Exceptional spoken English; capable of communicating slowly, clearly, and empathetically with elderly patients.

• Clear, confident, warm, and approachable phone communication style.

• Comfortably spend the majority of the shift on the phone.

• Proficient with technology and experienced in using web-based tools and systems.

• Self-driven, dependable, and capable of working independently in a quiet, professional setting.

• Availability to start within a few days to a week.

• A minimum commitment of 20 hours per week is required.

• A quiet, private area for making calls is essential.

• A reliable internet connection and computer setup are necessary.

• Knowledge of U.S. health insurance will be evaluated during the application process.

• At least 6 months of phone-based or customer-facing experience will be inquired about in the application.

🏝️ Benefits

• Flexible working hours and schedule.

• Opportunity to work from home.

• Availability for full-time or part-time positions.

• Commission pay: $5 bonus for each completed enrollment.

• 1099 independent contractor arrangement.