Health & Wellness Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct personalized one-on-one live video coaching sessions focused on behavior modification, physical activity, stress management, sleep enhancement, and nutritional guidance.

• Evaluate client progress, address challenges, demonstrate exercises, refine techniques, and foster trust with members.

• Ensure structured and proactive asynchronous communication via in-app messaging.

• Provide timely reminders based on device notifications, stagnation points, and significant trends.

• Offer encouragement and actionable steps between live coaching sessions.

• Develop individualized member connections through video, text, and voice messages.

• Analyze wearable and biometric data to provide tailored coaching insights.

• Collaborate to create and adjust fitness, nutrition, stress, and sleep plans aligned with SMART goals, data, context, and feedback.

• Demonstrate exercises and correct form, providing modifications for injuries, limited resources, or time constraints.

• Recognize warning signs and refer members to healthcare professionals or exercise physiologists using triage protocols.

• Share insights and patterns observed in members with product, content, and operations teams.

• Keep detailed notes and track significant outcomes, achievements, and challenges.

• Work in partnership with Member Support and clinical/exercise specialists.

• Suggest enhancements to content, coaching workflows, product features, messaging templates, reminders, and program logic.

• Utilize the Coach Portal, mobile application, Apple Health, Fitbit, connected blood pressure monitors, Slack, and CRM/ticketing systems.

⛳️ Requirements

• Valid professional coaching credential: NBC-HWC (or currently enrolled for the exam).

• Certification in fitness or nutrition: CPT (ACE, NASM, ACSM) or an equivalent qualification.

• Minimum of one year of experience in virtual coaching using live video and asynchronous messaging.

• Proficient in managing a caseload while ensuring proactive client engagement.

• Comfortable interpreting health metrics such as heart rate, heart rate variability, steps, sleep patterns, blood pressure, and other device data.

• Availability during evenings, weekends, and certain daytime hours.

• High level of empathy combined with structured accountability.

• Ability to thrive in a fast-paced, evolving startup environment.

• Background check and, if necessary, drug screening may be required.

• Bilingual skills, particularly in Spanish, are advantageous.

• Experience with cardiovascular or cardiometabolic populations is a plus.

• Previous involvement in early-stage or digital health startups is a bonus.

• Familiarity with Slack, Google Workspace, and coaching CRM is a plus.

🏝️ Benefits

• Flexible self-managed work schedule.

• Opportunity for remote work.

• Competitive compensation ranging from $22 to $32 per hour based on experience and qualifications.