Health Information Specialist I

This is a fully remote position, open to applicants in Louisiana, +1 more state.

📋 Description

• Process and handle requests for patient health information in accordance with the policies and procedures of the Company and Facility.

• Ensure confidentiality and security for all privileged information.

• Maintain a comprehensive understanding of Company and facility software.

• Comply with the Company's and Customer facilities' Code of Conduct and policies.

• Notify the manager about work-related issues, site challenges, and/or changes in workload.

• Provide assistance with additional job duties or responsibilities as needed.

• Implement medical privacy regulations to prevent unauthorized disclosure.

• Oversee patient health records and ensure adherence to HIPAA standards.

• Prepare new patient charts by collecting documents and information from paper sources and/or electronic health records.

• Ensure that medical records are assembled in the correct order and are both accurate and complete.

• Generate digital images of documents for storage in the electronic medical record.

• Respond to requests for patient records, ensuring they are retrieved and transmitted correctly.

• Handle inbound and outbound calls.

• Assist with walk-in patients.

• Support administrative tasks such as managing faxes, opening mail, and data entry.

• Meet productivity expectations as defined at the specific site.

• Schedule pickups as required.

• Perform other assigned duties.

⛳️ Requirements

• High School Diploma or GED.

• Ability to travel between locations as necessary.

• Willingness to work overtime during peak periods when needed.

• Basic proficiency in computer skills.

• Comfortable using phones, fax machines, printers, and other standard office equipment regularly.

• Strong verbal and written communication skills in English.

• Detail-oriented with a focus on accuracy and compliance regarding medical records.

• Excellent data entry skills.

• Capable of working with minimal supervision while adapting to changing priorities and role requirements.

• Ability to organize and manage multiple tasks effectively.

• Able to respond quickly to requests in a fast-paced environment.

• This position does not qualify for employment sponsorship.

• Clients may require post-offer health screenings and proof/completion of necessary vaccinations.

🏝️ Benefits

• Comprehensive training program available onsite or virtually, followed by job shadowing with a designated mentor.

• Company-provided equipment (including computer, monitor, virtual phone, etc.).

• Paid Time Off (PTO).

• Health Insurance.

• Vision Insurance.

• Dental Insurance.

• 401k Savings Plan.

• Tuition Assistance.