Health Information Specialist I

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.

• Ensure the confidentiality and security of privileged information.

• Maintain a comprehensive understanding of Company and facility software.

• Comply with Company and customer facility Codes of Conduct and policies.

• Notify the manager about work-related issues, site challenges, and varying workloads.

• Provide assistance with additional tasks or responsibilities as necessary.

• Implement medical privacy regulations to avoid unauthorized disclosures.

• Oversee, protect, and ensure adherence to HIPAA standards regarding patient health records.

• Prepare new patient charts using either paper sources or electronic health records.

• Accurately assemble medical records in the standard order.

• Generate digital images of documents for electronic medical records.

• Retrieve and appropriately transmit patient records to both internal and external requestors.

• Handle inbound and outbound calls.

• Assist with patient walk-ins.

• Support administrative tasks, including faxes, mail, and data entry.

• Meet specific productivity expectations for the site.

• Schedule pick-up appointments.

• Perform other assigned duties.

⛳️ Requirements

• High School Diploma or GED is required.

• Must be at least 18 years of age.

• Ability to travel between locations as needed.

• Willingness to work overtime during peak periods when necessary.

• Basic computer skills are essential.

• Comfortable using phones, fax machines, printers, and other general office equipment regularly.

• Professional verbal and written communication skills in English are a must.

• This position is not eligible for employment sponsorship.

🏝️ Benefits

• Post-offer health screenings and proof of completion of vaccinations such as flu shot, Tdap, and COVID-19 vaccination.

• Reasonable accommodations available for individuals with physical and mental disabilities.

• Equal Employment Opportunity protections are provided.