Health Information Specialist I

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Work schedule is Monday through Friday, from 8:00am to 4:30pm EST.

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.

• Ensure confidentiality and security of sensitive information.

• Maintain a working knowledge of Company and facility software applications.

• Adhere to Company and customer facility codes of conduct and policies.

• Notify the manager about work site challenges and variations in workload.

• Assist with additional tasks and responsibilities as necessary.

• Apply medical privacy regulations consistently to avert unauthorized disclosures.

• Manage, protect, and ensure HIPAA compliance of patient health records.

• Prepare new patient charts utilizing both paper and electronic health record sources.

• Organize medical records in standard order while ensuring accuracy and completeness.

• Create digital copies of documents for electronic medical records.

• Retrieve and appropriately send patient records in response to both internal and external requests.

• Handle inbound and outbound calls.

• Assist patients who walk in for service.

• Manage faxes, open mail, and perform data entry tasks.

• Meet productivity expectations specific to the site.

• Schedule pickups as needed.

• Perform other assigned duties.

⛳️ Requirements

• High School Diploma or GED is required.

• Candidates must be at least 18 years old.

• Ability to commute between locations as necessary.

• Availability to work overtime during peak seasons is required.

• Basic computer skills are essential.

• Comfortable using phones, fax machines, printers, and other standard office equipment regularly.

• Professional verbal and written communication skills in English are necessary.

• This position is not eligible for employment sponsorship.

• Bonus points for experience in a healthcare setting.

• Bonus points for previous experience in production or metric-based environments.

• Bonus points for in-person customer service experience.

• Bonus points for the ability to build relationships with on-site clients and customers.

• Bonus points for being comfortable presenting new ideas, process improvements, and feedback to internal stakeholders.

🏝️ Benefits

• Post-offer health screenings and verification or completion of required vaccinations, with case-by-case exemption reviews.

• Reasonable accommodations are provided for individuals with physical and mental disabilities.

• Equal employment opportunity and non-discrimination protections are upheld.