Health Communications Specialist – Senior

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the creation of intricate health-policy and communications products that involve complex subject matter, numerous stakeholders, competing priorities, or high visibility.

• Convert complicated public health, healthcare, scientific, technical, operational, and policy information into clear, precise, engaging, and audience-appropriate messages.

• Create and enhance policy briefs, issue summaries, environmental and landscape assessments, reports, presentations, talking points, communication plans, training materials, web and electronic content, and other program deliverables.

• Evaluate program information and available data to pinpoint communication, policy, audience, and information gaps, and propose strategies.

• Act as a reliable partner to subject-matter experts and leadership on intricate communication and policy projects.

• Counsel SMEs and program leaders on audience requirements, message clarity, tone, sequencing, content organization, and communication strategies.

• Spearhead communication planning for complex initiatives, establishing objectives, audiences, key messages, channels, products, dependencies, review processes, and success metrics.

• Manage contributions from SMEs and stakeholders, harmonize differing viewpoints, resolve ambiguity, and ensure progress towards mutual goals.

• Review, edit, enhance, and obtain approvals for materials created by colleagues and SMEs.

• Develop and uphold content governance practices, templates, workflows, and review procedures.

• Anticipate audience questions, concerns, or resistance and craft communications to support understanding and acceptance.

• Deliver presentations, facilitate discussions, and represent the communications or policy function in stakeholder meetings.

• Mentor and coach staff on writing, editing, audience translation, content creation, communication planning, and quality benchmarks.

• Identify opportunities to enhance products, processes, and team practices using evidence and systematic problem-solving methods.

• Maintain a current understanding of relevant public health and healthcare policy, program requirements, communication practices, and applicable standards.

• Ensure that products adhere to client requirements, policies, branding, accessibility standards including Section 508, and quality benchmarks.

⛳️ Requirements

• Bachelor’s degree in public health, health administration, or a related discipline.

• A minimum of nine (9) years of progressively responsible experience in health communications, technical writing, public health, healthcare, health policy, or a related area.

• Advanced proficiency in both written and spoken communication, including the ability to convey complex technical, scientific, and policy information clearly to audiences with varying levels of technical comprehension.

• Proven experience in independently leading complex communications or content development projects involving multiple stakeholders and competing priorities.

• Experience collaborating with technical SMEs to translate complex information into clear, engaging, and audience-appropriate products.

• Demonstrated experience in reviewing and enhancing others’ work while providing constructive feedback on content quality, clarity, and standards.

• Background in public health, healthcare, healthcare policy, or a related field.

• Experience in developing communications, policy-related materials, presentations, reports, or other products for professional, public, executive, or government audiences.

• Strong command of Standard English usage, grammar, mechanics, editing, and content organization.

• Proficient with Microsoft 365 applications, particularly Word and PowerPoint.

• If mandated by the project, ability to successfully complete a federal Position of Public Trust Level 5 background investigation, meet all eligibility criteria, and retain the required clearance throughout employment.

• Candidates must reside within the United States.

🏝️ Benefits

• Flexible remote work options.

• Opportunities for in-person collaboration during key events such as the annual company meeting.

• Employee-owned company.

• Commitment to equal opportunity employment.