Health Care Administrative Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Collaborate with carers, clients, patients, and family members to coordinate care schedules and provide service updates.

• Assist in managing staff rosters using the organization's care management software.

• Manage routine operational communications through company email and WhatsApp.

• Address schedule modifications, cancellations, appointment inquiries, and other care-related notifications.

• Support the office team with everyday operational responsibilities.

• Keep track of staff compliance records and oversee Right to Work checks.

• Aid in DBS administration and monitor training records, proof of address, and regulatory documents.

• Assist in preparing documentation for compliance audits while adhering to CQC standards and company guidelines.

• Review and arrange weekly staff timesheets.

• Help with payroll preparation.

• Prepare and process invoices using invoicing software.

• Maintain precise administrative records for the accountant.

• Execute document management, data entry, and routine office administration tasks.

• Keep digital records organized and comply with company SOPs.

• Handle confidential patient and employee information with professionalism and discretion.

⛳️ Requirements

• 1–3 years of relevant work experience.

• Prior experience as an Administrative or Executive Virtual Assistant.

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

• Exceptional written and verbal communication skills in English.

• Highly organized with a keen eye for detail.

• Capability to multitask and prioritize effectively in a fast-paced setting.

• Eagerness to learn about UK healthcare regulations and company procedures.

• Commitment to maintaining strict confidentiality and signing an NDA.

• Preferred: background in healthcare, nursing, medical administration, or allied health.

• Preferred: knowledge of UK healthcare or home care services.

• Preferred: understanding of basic medical terminology.

• Preferred: experience in supporting regulated healthcare environments.

• Preferred: experience with compliance documentation and staff onboarding.

• Comfortable using or willing to learn Microsoft Excel, Microsoft Word, Outlook/company email, WhatsApp, online care management software, online timesheet management systems, invoicing software, and digital document management systems.

• Availability to work from 8:00 AM to 6:00 PM UK Time.

• Occasional after-hours messages may need acknowledgment or action.

• Target start date: October 1.

🏝️ Benefits

• Training will be provided on all company-specific platforms and processes.

• Remote work opportunities available.