Health Benefits Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Our client in the health insurance sector is seeking to bolster their team in preparation for the open enrollment period.

• This position will focus on handling Medicare inquiries, requiring interaction with an older demographic, where empathy and patience are vital.

• The role involves guiding clients through their Medicaid benefits and addressing any questions they may have.

• All calls will be inbound, with an expected volume of 50 to 70 calls per day, with 70 calls being an exceptional case.

⛳️ Requirements

• A minimum of 2 years of experience in a call center environment is necessary.

• Experience with payors is highly preferred.

• Familiarity with Medicaid is an added advantage.

• A high school diploma or GED is required.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Critical illness, accident, and hospital insurance.

• 401(k) Retirement Plan with options for pre-tax and Roth post-tax contributions.

• Voluntary life insurance and AD&D coverage for employees and their dependents.

• Short-term and long-term disability benefits.

• Health Spending Account (HSA).

• Transportation benefits.

• Employee Assistance Program.

• Paid time off including vacation and sick leave.