Head of Technical Partner Management – South-Eastern Europe

This is a fully remote position, open to applicants in France, +4 more countries.

📋 Description

• Take charge of the partner engagement operating model for South-Eastern Europe, encompassing technical ownership, delivery excellence, and business results from onboarding to renewal.

• Lead and nurture a team of Technical Partner Managers responsible for France, Belgium and Luxembourg, Spain and Portugal, Italy, as well as Central and Eastern Europe.

• Enhance team performance through development plans, performance evaluations, coaching, enablement initiatives, and structured feedback processes.

• Oversee partner allocation across various business units, cross-regional projects, and specialized activities.

• Ensure that each regional partner is assigned a Technical Partner Manager with designated accountability and a clear engagement schedule.

• Monitor partner engagement quality by utilizing satisfaction metrics, technical feedback, and engagement health indicators.

• Lead or co-lead executive interactions and strategic assessments with complex or high-value partners.

• Promote partner technical satisfaction and readiness for renewals.

• Align strategies and exchange best practices with the Head of North-Western Technical Partner Management.

• Collaborate with Channel, Services, Solutions, and Product leadership to drive business strategy and achieve revenue objectives.

• Represent the South-Eastern region in governance and strategic planning discussions.

• Manage the recruitment, onboarding, and integration process for new Technical Partner Managers.

• Create tailored training and development plans specific to the team.

• Drive the development of specialist capabilities in accordance with partner portfolio requirements.

• Establish peer-learning forums and promote knowledge-sharing across business units.

• Report directly to the Director of Technical Partner Management Europe.

⛳️ Requirements

• A minimum of 5 years of experience in technical partner management, channel engineering, solution architecture, or a related technical leadership role.

• Proven experience in people management or team leadership, including mentoring and performance oversight of direct reports.

• Solid understanding of cybersecurity solutions such as Endpoint, Cloud, Network, SIEM, and threat intelligence.

• Experience in managing distributed teams across multiple regions.

• Strong skills in cross-functional influence and stakeholder management.

• Proficiency in English is mandatory.

• Familiarity with partner business models and their service offerings.

• Fluency in French, Spanish, or Italian is a plus.

• Experience in the markets of France, Belgium, Spain, Portugal, Italy, or Central and Eastern Europe.

• Knowledge of the Microsoft partner ecosystem and the TrendAI Vision One platform.

• Experience in assisting partners transition from product reselling to service-oriented business models.

🏝️ Benefits

• Budget allocated for professional development.

• Mentorship opportunities with security experts.

• Exposure to a variety of partner types and use cases.

• Ongoing learning about emerging threats and technologies.

• Genuine autonomy to influence the function.

• A collaborative environment with cross-border teams.

• Competitive compensation package.