Head of Sales, Superhuman Docs

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and develop a team of Superhuman Docs Account Executives to consistently surpass revenue and activity goals across various segments.

• Own the sales strategy and go-to-market execution for Superhuman Docs, collaborating with ATU leadership, Product, Customer Success, and Marketing to foster a unified, high-performance sales approach.

• Cultivate and sustain a team culture rooted in accountability, psychological safety, and ongoing improvement — ensuring sellers feel supported and that their contributions have a clear impact.

• Implement rigorous pipeline management and forecasting discipline, ensuring accuracy and visibility for senior leadership.

• Establish and standardize onboarding processes, sales methodologies, and enablement for the Superhuman Docs AE team to decrease ramp-up time and enhance consistency.

• Advocate for enablement: identify skill gaps, collaborate with the enablement team, and ensure the team has the necessary tools, training, and frameworks to manage complex, multi-value-proposition deals.

• Act as the senior commercial presence in key deals — guiding team strategy, supporting conversations with C-suite executives, and assisting in navigating complex late-stage scenarios.

• Collaborate cross-functionally with Superhuman Docs Product, Marketing, and Customer Success leadership to shape the product narrative, surface customer insights, and influence roadmap priorities.

• Represent the Superhuman Docs sales team in business unit leadership discussions, offering a grounded sales perspective on go-to-market strategies.

• Recruit, onboard, and retain outstanding Superhuman Docs AE talent, preparing a strong team for growth and planned leave coverage.

⛳️ Requirements

• Possess 7–12 years of experience in SaaS sales, including at least 3–5 years in a leadership role managing a team of Account Executives.

• Demonstrated success in building and leading high-performing enterprise sales teams within a land-and-expand or expansion-focused strategy.

• Experience leading in a matrixed or multi-product selling environment (e.g., STU/ATU, overlay, or specialist AE model) — capable of driving results without direct control over all inputs.

• Extensive knowledge of enterprise sales cycles with a proven track record of engaging VP and C-Suite stakeholders across IT, procurement, and various business lines.

• Preference for candidates with a background in collaboration, productivity, or work management SaaS tools; experience at a forward-thinking tech company with a strong product culture is a plus.

• Strong coaching orientation — recognized for developing sellers rather than simply managing pipelines; adept at identifying skill gaps and creating targeted development plans.

• Excellent understanding of a recognized sales methodology (e.g., MEDDIC, MEDPICC, Challenger, or equivalent) with the ability to integrate it into team practices.

• Proficient in establishing systems and processes in uncertain environments — capable of designing onboarding, enablement frameworks, and repeatable playbooks.

• A data-driven approach to pipeline management and team performance; proficiency in Salesforce is required.

• Exceptional skills in cross-functional partnership — able to align with Product, Customer Success, Marketing, and executive stakeholders with credibility and influence.

• Proficient in utilizing AI tools in daily workflows and capable of modeling and promoting AI-enabled work methods across the sales team.

• Proven ability to work independently with minimal guidance, effectively managing tasks and priorities across multiple projects, analyzing and executing work efficiently, collaborating effectively with cross-functional teams, and thriving in fast-paced, results-oriented environments.

🏝️ Benefits

• Comprehensive healthcare benefits (including a wide range of medical, dental, vision, mental health, and fertility support).

• Options for disability and life insurance.

• 401(k) and RRSP matching.

• Paid parental leave.

• 20 days of paid time off annually, 12 paid holidays per year, two floating holidays, and flexible sick leave.

• Generous stipends for various needs, including caregiving, pet care, wellness, home office setup, and more.

• Annual budget for professional development and opportunities for growth.