Head of Sales

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• You will take ownership of BAO’s sales pipeline, ensuring that inbound inquiries are assessed, qualified, and advanced with clarity and consideration.

• Your role involves understanding the client's business, their goals, existing eCommerce setup, challenges, and what they aim to achieve.

• You will be tasked with developing high-quality proposals that effectively communicate BAO’s understanding of the client’s requirements and our approach to the project.

• The Head of Sales will play a pivotal role in converting qualified opportunities into new project and retainer clients.

• You will ensure that BAO’s sales pipeline is recorded and maintained in a straightforward, accurate, and commercially beneficial manner.

• The Head of Sales will also be responsible for creating and managing a high-quality sales contact database.

• You will collaborate cross-functionally with BAO’s marketing team to ensure alignment between sales activities and marketing initiatives.

• The Head of Sales may represent BAO at industry events both in the UK and internationally.

• You will be expected to provide context regarding the opportunity, the client’s objectives, known sensitivities, agreed scope, commercial parameters, and any crucial information gathered during the sales process.

⛳️ Requirements

• Demonstrable experience in a sales, commercial, or new business role, preferably within an eCommerce, digital, creative, or technical agency environment.

• Experience in managing a sales pipeline and advancing opportunities from inquiry to closure.

• Strong grasp of consultative sales and relationship-driven business development.

• Excellent written and verbal communication skills.

• Ability to lead calls and meetings with confidence, clarity, and professionalism.

• Experience in creating or contributing to proposals, scopes of work, commercial documents, or pitch materials.

• Strong commercial acumen with the ability to discern good-fit and poor-fit opportunities.

• Sufficient technical knowledge to discuss eCommerce requirements credibly with clients and internal specialists.

• Experience in maintaining a sales pipeline, CRM, or equivalent system with precision and commercial discipline.

• Ability to analyze sales data and present clear pipeline updates, forecasts, and recommendations.

• Experience in building or managing a prospect/contact database.

• Comfortable collaborating with marketing teams to align campaigns, content, events, and thought leadership with commercial opportunities.

• Confidence in representing a business externally at client meetings, industry events, or partner discussions.

• High standards of personal presentation in writing, video calls, or in-person interactions.

• Strong organizational skills and meticulous attention to detail.

• A measured, mature, and emotionally intelligent approach to client relationships.

• Ability to work independently while closely collaborating with a senior team.

• UK-based availability, with the flexibility to travel for client meetings, pitches, and industry events as required.

🏝️ Benefits

• Highly competitive salary based on experience.

• 24 days of annual leave plus 8 bank holidays and 1 additional day for each year served.

• Training budget for relevant courses or online training.

• High-spec Apple equipment provided.

• Opportunity to travel globally for major eCommerce industry events and client pitches.

• Work with a primarily luxury, innovative, and high-profile international client base.

• No micro-management culture.

• Flexible remote working options or office-based work, depending on your location.

• In-person and online social events throughout the year.

• Clear career progression paths and a structured employee review process.