Head of Revenue Operations

This is a fully remote position, open to applicants in New York.

📋 Description

• Take ownership of Teton's comprehensive GTM infrastructure encompassing Marketing, Business Development, Account Management, and Customer Success.

• Manage the revenue technology stack, which includes HubSpot, enablement tools, enrichment, and AI solutions.

• Oversee automation, integrations, and data hygiene to ensure a unified source of truth.

• Develop revenue forecasts across various territories and sectors by analyzing pipeline, conversion rates, and representative capacity.

• Monitor pipeline health and pinpoint marketing and sales initiatives that drive revenue.

• Provide accurate reports to the board and promptly highlight potential risks.

• Design territory frameworks and account coverage strategies across different countries, sectors, and segments.

• Model capacity and headcount strategies, establish quotas, and create incentive plans.

• Create and enforce scalable pricing governance, exception management, and contracting workflows.

• Collaborate with Sales, Legal, and Finance on intricate multi-site enterprise agreements and public tenders.

• Set up shared definitions, SLAs, and handoff processes across GTM functions.

• Uphold MQL/SQL standards, maintain pipeline hygiene, manage renewals and expansion contracts, and adhere to weekly and quarterly operating rhythms.

• Establish GTM infrastructure for launches in new verticals and countries.

• Lead the RevOps function, standardize playbooks, and promote ongoing GTM enhancements.

• Report directly to the VP of Sales.

⛳️ Requirements

• Minimum of 7 years in GTM or Revenue Operations within B2B SaaS organizations.

• Experience in at least one startup where you defined the RevOps strategy, built foundational systems from the ground up, and scaled them through Series B and beyond.

• Degree in a data-intensive field (STEM, economics, computer science) or equivalent experience.

• Proficient in HubSpot/CRM at the admin level.

• Experience in scaling CRM systems across multiple countries, currencies, and business lines through effective governance, automation, and integrations.

• Proven history of enhancing forecast accuracy and maintaining pipeline hygiene.

• Experience creating executive and board-level dashboards.

• Strong understanding of ARR, NRR, and conversion metrics within a land-and-expand framework.

• Expertise in designing territories and capacity models, establishing quotas, and developing compensation plans.

• Familiarity with lengthy enterprise sales cycles and hybrid SaaS-plus-hardware business models.

• Experience supporting GTM teams that sell across various sectors or countries.

• Demonstrated ability to promote adoption through process documentation, playbooks, training, and data-driven iterations.

• Practical application of AI and automation tools.

• Experience in healthcare technology, senior living, or hardware-enabled SaaS is advantageous.

🏝️ Benefits

• Participation in our warrant program.

• 401(k) plan.

• Paid time off.

• Health, dental, and vision insurance.

• Opportunity to work with cutting-edge technology in a pioneering field.

• Dynamic, learning-oriented work environment.

• Career-defining opportunity to influence the revenue engine of a category-leading AI company.