Head of Product Analytics

This is a fully remote position, open to applicants in Armenia.

📋 Description

• Take ownership of how Hostaway determines its development priorities and validate the impact of product changes.

• Establish product measurement standards, encompassing definitions of active and adopting customers as well as analysis segmentation.

• Integrate measurement into product planning, which includes estimating sizes, anticipated metric impacts, and measurement strategies in product requirement documents.

• Create measurement strategies for scenarios where clean A/B tests are not feasible.

• Articulate measurement for AI-driven products where activity metrics may not provide the complete picture.

• Present quantitative data to support product investment decisions.

• Enhance metrics literacy so that product managers can bring their own data insights to reviews.

• Establish technical standards for tracking plans, instrumentation specifications, and data quality assurance.

• Develop the product analytics function, beginning with hiring a skilled product analyst.

• Execute SQL queries and conduct analyses directly.

• Provide mentorship to other analysts.

• Collaborate with Data Engineering on data models, pipelines, warehouses, and architectural solutions.

• Maintain a dotted-line relationship with the CTO.

• Report directly to the Chief Product Officer.

⛳️ Requirements

• Over 8 years of experience in product analytics, preferably within a scaling B2B SaaS environment.

• Strong foundational knowledge in data and the capability to design robust data models alongside Data Engineering.

• Proven experience in establishing consistent event tracking across various features and domains.

• Familiarity with SQLMesh is a plus.

• Extensive experience with AI tools and an understanding of their benefits and limitations.

• Demonstrated ability to influence senior leadership with evidence-based analyses.

• Experience in guiding organizations from intuition-based to data-driven decision-making.

• Background in building analytics operating models from scratch.

• Capacity to develop business models that can withstand scrutiny from finance leaders.

• Skill in designing equitable comparisons in complex B2B products and transparently communicating analytical constraints.

• Hands-on experience with SQL querying and analysis development.

• Must reside within the EMEA region.

• Preferred: experience in measuring AI features, automated workflows, or API usage; product-led growth strategies; churn modeling; multi-user-type platform businesses; and knowledge of travel, hospitality, or property technology.

🏝️ Benefits

• Competitive salary aligned with market rates in the applicant's country.

• Attractive stock options.

• Opportunities for professional growth, learning, and development.

• Potential for career advancement.

• Annual paid leave compliant with country and/or contract-specific standards.

• Country-specific benefits such as health insurance and pensions, where applicable.

• Flexible work location within the applicant's country of residence.

• A global, diverse, and international team culture.