Head of Partner Growth

This is a fully remote position, open to applicants in Canada.

📋 Description

• Seek, pitch, and onboard new freight forwarders, carriers, and logistics providers.

• Broaden the BorderBuddy partner network.

• Transform partnerships into active, reliable lead-generation mechanisms.

• Educate and empower partners to sell integrated BorderBuddy customs solutions utilizing Zipments technology.

• Develop and implement playbooks, standard agreements, and scalable pricing structures.

• Assist partners in integrating Zipments tracking widgets, duty calculators, and bond sales tools.

• Establish Monthly Business Review (MBR) and Quarterly Business Review (QBR) routines with top-tier partners.

• Monitor partner relationship health and identify up-sell opportunities.

• Direct customs brokerage leads to BorderBuddy.

• Enhance the number of new partners onboarded, partner-channel revenue, inbound leads, closed revenue, and Zipments tool utilization.

• Report directly to the Chief Operating Officer.

• Function as a highly independent contributor at the intersection of Sales, Operations, and Technology.

⛳️ Requirements

• 3–5 years of experience in Business Development, Channel Sales, or Partner Growth.

• Experience in freight forwarding or customs brokerage is highly advantageous.

• Proven ability to build a pipeline, close deals, and generate commercial revenue.

• Comfort in navigating ambiguous and dynamic environments.

• Outstanding communication and external pitching abilities.

• Skill in managing complex partner relationships and collaborating internally.

• Tech-savvy with a strong desire to utilize AI tools and CRM data.

• Strong sense of ownership regarding outcomes.

• Genuine concern for the experiences of partners and end clients.

• Must reside in Canada.

🏝️ Benefits

• Health & dental benefits.

• RRSP/401k contributions.

• Tuition reimbursement programs.

• Professional training opportunities.

• Paid time off.

• Relaxed work environment.

• Supportive workplace culture.

• Competitive compensation package.