Head of Marketplace

This is a fully remote position, open to applicants in Hong Kong.

📋 Description

• Develop and implement a marketplace channel strategy that aligns with the overall business objectives.

• Discover new marketplace opportunities and spearhead expansion into additional platforms.

• Take ownership of revenue and margin targets across all marketplace channels.

• Manage the health and performance metrics of Seller Central / Vendor Central accounts.

• Oversee product listings, A+ content, and brand store management.

• Lead Amazon advertising efforts, including Sponsored Products, Sponsored Brands, and Display, while managing ad spend and ROAS.

• Handle FBA logistics, replenishment planning, and IPI score oversight.

• Optimize listings by refining titles, bullets, descriptions, keywords, and images.

• Collaborate with marketing and creative teams for content creation.

• Oversee competitive pricing and repricing strategies.

• Manage the marketplace P&L, including fees, ad spend, COGS, and net margin.

• Report on metrics such as revenue, conversion rate, ACOS/TACOS, BSR, and Buy Box percentage.

• Identify and address profitability leaks, such as returns, chargebacks, and fee structures.

• Supervise a small team consisting of a marketplace specialist, content coordinator, and ads analyst.

• Collaborate with the supply chain team on inventory forecasting.

• Work with the finance department on reconciliation and marketplace payouts.

⛳️ Requirements

• Minimum of three (3) years of hands-on experience managing Amazon Seller Central and/or Vendor Central accounts, focusing on account health, listings, advertising, and FBA operations.

• Proven track record of managing and increasing revenue on one or more e-commerce marketplaces, including achieving sales, profitability, or ROAS targets.

• Practical experience with Amazon Advertising, including Sponsored Products, Sponsored Brands, Sponsored Display, campaign optimization, and understanding of ACOS, TACOS, and ROAS metrics.

• Experience in managing marketplace operations, which includes inventory forecasting, FBA replenishment, product listing optimization, pricing strategies, and marketplace profitability (P&L).

• Experience leading a small team effectively.

• Familiarity with collaborating with supply chain and finance teams.

🏝️ Benefits

• Join a diverse and collaborative team.

• Receive support aimed at fostering your growth.

• Gain the opportunity to enhance your skills in a cooperative environment.