This is a fully remote position, open to applicants in Canada, +3 more countries.

📋 Description

• Assemble the team and establish the operational framework of the agency, from gathering requests to assigning responsibilities and ensuring deliverables are met.

• Identify areas where teams may lose time, context, or clarity, and transform these insights into a targeted roadmap with precise requirements.

• Enhance and develop internal tools, workflows, and tailored products in collaboration with operators and developers.

• Determine what information should be shared across agencies while maintaining the uniqueness of different workflows.

• Take ownership of post-launch adoption, reliability, and ongoing enhancements.

• Collaborate directly with founders to create a new strategy for agency operations.

• Experiment with ideas, question existing assumptions, and build a team centered around the work.

⛳️ Requirements

• A strong sense of curiosity and empathy, with the capability to assist individuals in articulating their issues and understanding the underlying needs of feature requests.

• Excellent attention to detail regarding micro-interactions and the ability to streamline complex systems while considering exceptions.

• Capacity to construct sustainable systems with a focus on adoption, scalability, and maintainability.

• Proficiency in providing clear guidance, fostering development in others, and influencing the working methods of teams.

• In-depth knowledge of AI, encompassing its advantages and limitations, along with the capability to utilize it effectively.

• A background in product management or product design.

• Experience in agency or creative production is highly desirable.

• Proven experience in building and leading a small team is a significant advantage.

• Candidates should provide one or two examples of products or systems they have developed or influenced, including projects involving AI.