Commercial & Operations Manager – Life Sciences Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with both the executive and commercial teams on pipeline management, prioritization, and cross-functional projects.

• Engage in customer calls with clients in the pharmaceutical and life sciences sectors, identifying their needs, following up, and facilitating the progression of opportunities.

• Draft and compile proposals, scopes of work, and responses to RFPs that effectively convey Lighten’s methodology, deliverables, and value proposition.

• Ensure precise tracking of opportunity statuses, next steps, and deadlines throughout the pipeline, proactively identifying risks.

• Partner with the clinical team to translate client requirements, such as cohort definitions, endpoints, and data needs, into clear, actionable specifications.

• Communicate clinical feedback to both the commercial team and clients.

• Enhance templates, processes, and internal playbooks to enable the commercial team to operate more efficiently and consistently.

⛳️ Requirements

• 3-5 years of experience in a client-facing, operations, consulting, or analytical role, preferably within life sciences, healthcare, or health data/technology.

• Outstanding written communication skills, with the ability to distill complex technical or clinical information into clear and persuasive proposals.

• Exceptional organizational skills and follow-through, adept at managing multiple tasks and deadlines simultaneously.

• Comfortable working with senior stakeholders, including internal executives and external clients.

• Curiosity and the capacity to rapidly learn clinical and data concepts sufficiently to connect commercial and clinical teams.

• A self-starter attitude: you excel in a dynamic startup environment, take initiative, and resolve challenges independently.

• Background in epidemiology, biostatistics, public health, or other scientific disciplines, along with clinical/medical training or consulting experience.

• Working familiarity with EHR and claims data.

• Exposure to life sciences commercial, RWE, HEOR, or medical affairs sectors.

• Proficient in using CRM tools and navigating proposal or RFP processes.

• Must be a resident of the United States.

🏝️ Benefits

• Competitive salary.

• Employee equity options.

• 3% company-sponsored 401k contributions.

• Comprehensive medical, dental, and vision insurance for employees and their families.

• Clear advancement path into a sales role or a Chief of Staff position as you progress.