Head of GTM, Research Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and co-own the go-to-market strategy for Maze's Market Research service, focusing on positioning, packaging, pricing, and target segments.

• Collaborate with the Head of Market Research to tailor the offering based on the insights buyers truly need and the possibilities offered by our AI-native approach.

• Set up the metrics, forecasts, and operational cadence for a new line of business, and swiftly iterate based on market feedback.

• Work alongside our existing sales team to create a qualified pipeline.

• Collaborate with Sales and Marketing to provide enablement, develop playbooks, engage in joint account planning, and execute outbound strategies.

• Leverage your own market research network to connect with insights leaders and research buyers.

• Manage opportunities throughout the entire sales cycle, including scoping, proposals, pricing, negotiation, and closing, while integrating the Head of Market Research as the practitioner voice.

• Partner with Marketing to enhance Maze's voice and presence within the market research sector through content, events, community engagement, and thought leadership.

• Represent Maze at industry events and participate in broader discussions about the impact of AI on research.

• Transform initial customer successes into compelling stories, references, and sustainable demand.

• Serve as the link between Sales, Marketing, Research, and Product, identifying market needs and relaying them back into the service and platform roadmap.

• Incorporate AI into your daily activities to maximize efficiency and demonstrate this model to your team.

• As the service expands, contribute to shaping the team and playbook for its growth.

⛳️ Requirements

• Extensive experience in scaling market research services, insights consulting, or research technology businesses, with accountability for commercial outcomes.

• A robust network of market research buyers and practitioners that you can engage from day one.

• Profound expertise in market research, including both qualitative and quantitative methodologies, study design, and operational dynamics of insights organizations.

• Ideally, some management and entrepreneurial experience—having established a practice, launched a service, or initiated your own venture.

• A clear understanding of how AI can enhance each phase of the research process, with practical daily applications to optimize efficiency.

• A preference for environments that require building from the ground up—comfortable with ambiguity, quick to impose structure, and energized by ownership of results.

• A focus on selling expertise rather than just software—confident in scoping complex research projects and navigating enterprise purchasing processes.

• A well-informed perspective on the future of research, capable of engaging buyers, analysts, and practitioners.

• Proficient in collaborating across sales, marketing, research, and product teams, adept at achieving goals without formal authority.

🏝️ Benefits

• Health insurance with international coverage, vision, and dental, with 100% of the team member premium covered.

• Complimentary access to comprehensive mental health care, including unlimited virtual therapy sessions (with a human) and 24/7 resource access.

• Life and Disability Insurance, fully covered for the team member premium.

• Flexible time off policy.

• Meaningful equity participation.

• Fully sponsored company retreats by Maze.

• A new MacBook (laptop), provided by Maze.

• Paid Family Leave: 16 weeks for birth or adoptive parents.

• $500/month allocated for dependent health insurance coverage.

• $1,500 remote work setup fund to create an efficient workspace.

• Flexible work schedule allowing you to manage your own hours.

• Monthly Bonus.ly points awarded to recognize teamwork, dedication, and helpfulness, redeemable for gift cards and more.

• Virtual social events held randomly throughout the year.

• Exciting company merchandise (SWAG) available.

• An open, transparent culture that includes virtual coffee chats, bi-weekly all-hands meetings, and more.