Head of Digital Custody Operations

This is a fully remote position, open to applicants in New York.

📋 Description

• Develop and implement the operational strategy for digital asset custody services.

• Work in collaboration with product, compliance technology, and client teams to ensure custody operations align with the broader objectives of institutional banking.

• Oversee the daily operations of digital custody, which includes wallet management, transaction processing, reconciliation, and reporting.

• Use dashboards and manage personnel to track team performance, client activities, and progress on banking initiatives.

• Collaborate with the Sales team to address client inquiries effectively.

• Establish key metrics to assess the progress and efficiency of the custody team's performance.

• Supervise all training and communication efforts directed towards team members.

⛳️ Requirements

• 8–12+ years of progressive experience in custody, digital assets, financial services, asset servicing, or capital markets, including at least 3–5 years in a senior leadership or director-level position.

• Extensive knowledge of digital asset custody models, such as hot/warm/cold storage, MPC, key management, wallet infrastructure, and transaction controls.

• Proven experience working within regulated environments, with familiarity in SEC, FINRA, CFTC, OCC, or similar global regulatory frameworks.

• Strong understanding of institutional custody requirements, including asset segregation, reconciliation, settlement, and client reporting.

• Demonstrated ability to design and manage operational controls, risk frameworks, and incident response processes for digital assets.

• Experience collaborating closely with Compliance, Legal, Risk, Security, and Technology teams.

• Awareness of SOC 1 / SOC 2, ISO 27001, cybersecurity standards, and third-party risk management.

• A successful track record in leading or scaling custody platforms, post-trade operations, or secure financial infrastructure.

• Exceptional communication skills, capable of engaging effectively with regulators, auditors, institutional clients, and executive leadership.

• A Bachelor's degree in Finance, Business, Computer Science, Engineering, or a related field is preferred (an advanced degree is a plus).

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• 401(k).

• Life and disability insurance.