Head of Commercial Operations

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as the CRM team's representative and point of contact with all sales and marketing departments.

• Comprehend business requirements and ensure continuous communication.

• Assist in the development of the comprehensive CRM strategy.

• Suggest customized relationship-marketing campaign initiatives.

• Utilize innovative data analysis to propose solutions.

• Oversee the implementation of relationship-marketing campaign initiatives.

• Collaborate with content teams and internal stakeholders.

• Generate performance reports and evaluate campaign effectiveness.

⛳️ Requirements

• Bachelor's degree in marketing, communications, or business intelligence (BI) strategy.

• Significant experience (5+ years) in customer relationship management (CRM) and email marketing.

• Extensive knowledge of digital marketing and customer data.

• Strong analytical skills for data report review.

• Proficient in creating detailed PowerPoint summaries and presentations.

• Capability to collaborate with remote teams.

• Experience in managing multiple projects with diverse schedules.

• Excellent written and verbal communication skills in both English and French.

🏝️ Benefits

• Inclusive, team-oriented work environment.

• Access to a private office at the Montreal Studio.

• Professional development focused on high-quality projects.

• Group insurance plan, retirement savings program, and additional benefits.

• A culture dedicated to equitable practices and community-building events.