Head of Applied AI Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Build, recruit, and mentor a top-performing team of Applied AI Engineers.

• Take ownership of the department's charter, ROI performance, and adherence to technical best practices.

• Manage and ensure the technical success of agentic AI deployments, making certain that systems are HIPAA-compliant, scalable, and seamlessly integrated with client EHR/EMR, CRM, and claims data systems.

• Serve as the primary technical executive for strategic enterprise accounts, converting complex business workflows into production-ready AI configurations.

• Collaborate with Sales and Growth teams to lead technical discovery, support high-ROI use cases, and enhance expansion/upsell opportunities within current accounts.

• Work together with Platform Engineering and Product teams to transform field-derived configuration patterns into reusable components and enhance platform capabilities.

• Supervise the development of robust data ingestion pipelines, real-time agent infrastructure, and output guardrails to ensure agent compliance and safety.

⛳️ Requirements

• Over 10 years of hands-on engineering and delivery leadership experience in high-stakes environments, demonstrating end-to-end ownership of outcomes.

• Strong foundational knowledge in backend and data systems, including APIs, real-time services, and scalable data pipelines (ETL/ELT, streaming).

• A technical degree in Computer Science, Software Engineering, or a related field.

• Experience with real-time and distributed systems, including event-driven architectures, WebSockets/streaming, and high-throughput production systems.

• Proven client-facing and team leadership abilities—leading enterprise engagements and high-caliber FDE teams; translating workflows into scalable, ROI-driven systems; excelling in environments that evolve from 0→1 and scaling.

• Business development expertise to play a vital role in 'land and expand' strategies across enterprise accounts.

• Significant startup experience throughout your career, playing a key role as a founding member or having a substantial impact in an early-stage startup (fewer than 150 employees).

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Comprehensive health benefits, including dental and vision coverage.

• A dynamic and inclusive work environment that fosters innovation.