Head of Account Management

This is a fully remote position, open to applicants in Germany.

📋 Description

• Analyze the current account management sector to enhance its structure.

• Focus on account management and customer retention strategies.

• Engage in upselling and cross-selling activities.

• Work on reactivating previous customers.

• Create scripts and playbooks to guide processes.

• Drive enterprise sales initiatives.

• Provide team leadership and coaching.

⛳️ Requirements

• Several years of experience in B2B account management, customer success, or sales to existing customers.

• Demonstrated success in customer retention, contract renewals, and upselling within a B2B context.

• Experience in developing and refining account management structures and processes.

• Possess a hands-on approach to work.

• Initial leadership experience or a strong ambition to lead a team, both functionally and structurally.

• Excellent communication skills, negotiation expertise, and a keen understanding of enterprise-level customer relationships.

🏝️ Benefits

• Truly flat hierarchies.

• €4,000 gross base salary plus high closing commission, leading to an OTE of €110,000+ annually.

• Join a young, ambitious team.

• Remote-first policy: work from your preferred location for maximum productivity.

• Genuine product offering — a proof of concept with real client logos.

• A growing company with a developing team.