Head of Account Management

This is a fully remote position, open to applicants in Germany.

📋 Description

• Establish and cultivate relationships with key clients globally.

• Oversee a portfolio of international operator and aggregator accounts, ensuring client satisfaction, retention, and sustainable turnover growth.

• Identify and explore new commercial opportunities within existing operator relationships.

• Create and sustain structured account plans, revenue projections, and quarterly growth objectives.

• Drive revenue in alignment with company forecasts.

• Evaluate product and partner performance (GGR, turnover, session KPIs, utilization metrics) to generate actionable insights.

• Prepare and lead commercial proposals and contract renewals.

• Draft and negotiate commercial terms in accordance with company policies.

• Represent the company at events and industry conferences focused on the igaming sector.

⛳️ Requirements

• Prior experience as a senior partner manager, account manager, commercial manager, or affiliate manager within the iGaming sector is essential.

• Being based in one of the iGaming hubs in Europe or Asia is a significant advantage.

• A proven history of expanding an existing business portfolio and consistently achieving or surpassing revenue targets.

• A strong passion for sales, negotiation, decision-making, and problem-solving abilities.

• Exceptional relationship-building skills with the capacity to foster trust and strong interpersonal connections.

• A solid understanding of ROI and an analytical mindset.

• Excellent communication and writing skills in English are crucial (knowledge of an additional language is a plus).

• Must be presentable, willing to travel, and able to work outside standard office hours.

🏝️ Benefits

• Become part of a dynamic and growing team of highly skilled professionals.

• Enjoy flexible working hours that suit your schedule.

• Experience efficient decision-making processes.

• Access opportunities for professional development through conferences and training sessions.

• Choose between working as a freelance contractor or being employed by one of our entities in Malta or Germany.