GTM & Marketing Operations Specialist – SaaS

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take charge of Campaign Execution: Develop, set up, and initiate marketing assets across email, lifecycle automation, and digital channels for client accounts.

• Ensure Quality Assurance: Perform thorough QA checks on workflows, lists, forms, and landing pages to identify and address issues prior to client delivery.

• Oversee Scope Management: Balance daily client execution requests with the established project scope, proactively identifying gaps instead of accommodating them.

• Facilitate Focused Meetings: Serve as a dependable point of contact for assigned client workstreams, conducting clear alignment meetings and effectively communicating decisions.

• Provide Strategic Reporting: Compile campaign data, status reports, and performance insights into professional, impactful presentations and reports.

• Build long-term client trust through consistent follow-up, precise documentation, and timely updates.

• Conduct Portal Audits: Perform regular audits of client portals and independently address day-to-day platform inquiries.

• Propel Agency Growth: Manage the operational execution of our internal marketing campaigns, website updates, and lifecycle systems, ensuring our portal remains in excellent condition.

• Validate Outputs: Implement rigorous human judgment and quality control on all AI-generated content before it is presented to clients.

⛳️ Requirements

• At least 2+ years of experience in marketing operations, demand generation, lifecycle marketing, or RevOps, ideally within a B2B, SaaS, or agency setting.

• Extensive, hands-on experience in building workflows, managing lists, and navigating HubSpot Marketing Hub.

• Solid experience utilizing AI tools on a daily basis to enhance workflows, scale output, and create project artifacts.

• Strong and confident communicator capable of articulating campaign performance and complex data directly to clients.

• Demonstrated ability to manage multiple campaigns and distinct client accounts simultaneously in a fast-paced, remote environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and development.

• Flexible working hours and remote work options.

• Collaborative and dynamic team environment.