Growth Partnerships and Operations Strategist

This is a fully remote position, open to applicants in United States.

📋 Description

• Overseeing the onboarding process for new clients while assisting current clients with their requests for products and services;

• Aiding in the daily management of client relationships and ensuring client satisfaction;

• Managing a portfolio that includes new business targets, active accounts, and those that have lapsed;

• Regularly engaging with the Growth Team to evaluate client needs and challenges;

• Gathering, analyzing, and interpreting client performance data to spot trends;

• Developing and executing new procedures to enhance client onboarding, support and engagement, as well as internal collaboration to support Growth Team objectives;

• Working collaboratively with teams in Marketing, Product, SMS, and Strategic Services to guarantee smooth client experiences;

• Partnering with client teams, including technology and creative resources when necessary, to help manage project timelines and resources;

• Leading or assisting in projects focused on enhancing client success outcomes, from initial scoping to successful execution.

⛳️ Requirements

• A genuine passion for good causes, whether related to candidates or others;

• A minimum of 2 years of experience in political, nonprofit, or similar agency environments in areas such as digital communications, fundraising, operations, client success, or marketing, with a foundational understanding of business development, sales, and revenue generation;

• Excellent communication and interpersonal abilities;

• A client-focused approach;

• Proficient writing and editing capabilities;

• Strong analytical and problem-solving skills with the capacity to convert data into actionable insights;

• Ability to operate both independently and collaboratively in a dynamic environment;

• Detail-oriented with a strong dedication to accuracy;

• Experience in project management;

• Capability to work collaboratively within a team, both internally and externally.

🏝️ Benefits

• 100% employer-covered premiums for a platinum-level medical plan within a national healthcare network

• 100% employer-funded life insurance and short-term disability coverage

• 50% employer-subsidized vision and dental insurance

• 401(k) plan with a 3% employer contribution

• 20 vacation days plus 12 paid holidays, sick days, bereavement leave, and a volunteer day off.

• Paid parental leave at 100% of your salary

• Financial assistance for reproductive and transgender care

• Flexible telecommuting and remote work options

• Company-issued Mac products for home office setups

• Reimbursement for cell phone services, meals, ride-shares, and other available perks