Growth Operations Manager – Dealership

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver daily operational assistance to customer-facing Dealership teams.

• Manage onboarding materials and resources for ongoing learning.

• Oversee prospect and client engagement tools while promoting their adoption.

• Curate and distribute content and resources for launches, campaigns, events, and go-to-market initiatives.

• Develop and maintain schedules, templates, and workflows that align with the customer journey.

• Act as a Tier-1 contact for inquiries regarding processes and technology.

• Facilitate marketing campaigns and field initiatives from start to finish.

• Handle follow-up for tradeshows and events, including badge scanning, lead routing, and outreach.

• Create CRM reports and dashboards to track campaign performance, event ROI, and outbound effectiveness.

• Develop and improve outbound target lists while enhancing accounts and contacts.

• Map, instrument, and refine the customer-facing process from lead handoff to closed-won.

• Collaborate on process and system enhancements through discovery, development, testing, deployment, user acceptance testing, rollout, training, and change management.

• Set and monitor KPIs, translating them into actionable insights.

• Assess process and support initiative effectiveness, iterating based on data and feedback.

⛳️ Requirements

• 0 to 3 years of experience in a B2B SaaS, sales, marketing, or operations environment.

• Interest in the end-to-end modern B2B sales processes involving content, tools, training, processes, and data.

• Focus on measurable outcomes and familiarity with metrics such as win rate, quota attainment, sales cycle length, pipeline coverage, and sales representative productivity.

• Proficient with Salesforce or a similar CRM, or eager to learn quickly.

• Capability to work with reports, dashboards, and basic CRM administration.

• Organized and detail-oriented work habits.

• Excellent communication and interpersonal skills.

• Willingness to engage directly with representatives and frontline managers.

• Availability for occasional travel, under 10%.

• Experience in sales enablement, sales operations, revenue operations, or growth operations.

• Direct experience in supporting sellers through training, onboarding, content, or operations.

• Familiarity with Salesloft, Outreach, Orum, Highspot, Gong, or Litmos.

• Knowledge of sales methodologies such as Challenger, Sandler, Winning by Design, MEDDIC, or similar.

• Bachelor's degree.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunity for impact, growth, recognition, and rewards.

• Investment in training and growth.