Growth Lead – Hospice

This is a fully remote position, open to applicants in Colorado, +5 more states.

📋 Description

• Identify growth opportunities within designated operator groups (approximately 50 per pod)

• Engage with decision-makers, conduct needs assessments, and draft proposals for multi-site implementations

• Negotiate agreements, obtain signatures, and collaborate with the Customer Success Manager for onboarding

• Maintain precise forecasts and ensure five times coverage of the quarterly expansion goals

• Develop and execute strategies to boost satisfaction and loyalty among operator brands

• Collaborate with the Rendever sales team to facilitate onboarding across various communities

• Design and implement customer retention strategies aimed at brand-level partnerships

• Identify challenges at the community and operator levels and position Rendever as a comprehensive solution

• Build and maintain long-lasting relationships with operator brands

• Utilize feedback and performance metrics to improve usage and satisfaction

• Oversee initiatives within operator groups and strategic account expansion projects

• Ensure that over 70% of portfolio partners in each operator group utilize Rendever systems at least twice a month

• Maintain a net revenue retention rate of at least 100% across managed operator groups

• Meet or surpass sales targets and cultivate qualified growth opportunities

• Manage sales activities, pipeline, and opportunities using HubSpot and Salesloft

• Identify opportunities for referrals, upselling, cross-selling, and expansion

• Foster stakeholder relationships and align offerings with client objectives

• Enhance account-based marketing strategies within growth accounts

• Negotiate partnership agreements to optimize revenue growth

• Support client initiatives and growth strategies through project management

• Conduct regular meetings, calls, product demonstrations, and data reporting sessions

• Analyze customer data, market trends, industry news, and Google Alerts to inform strategic direction

• Create and manage weekly call lists for community partners

• Promptly follow up on community inquiries and Community Engagement requirements

• Utilize CRM tools to monitor account management activities

• Communicate with clients and customize engagement strategies to facilitate growth

⛳️ Requirements

• 2-3 years of experience in the hospice industry

• Willingness to travel for local, regional, and national meetings

• Ensure CRM data is accurately inputted and maintained

• Manage both outbound and inbound sales prospecting

• Act as an expert on the Rendever product suite and the industry

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Short Term & Long Term Disability

• Work From Home

• Stock Option Plan